Smyths Toys
3.3 out of 5 stars.
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Smyths Toys

Smyths Toys Employee Review
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It’s a job

I worked here for over a year .Started the week of the back Friday sales and was extremely busy , costumers can be good but a lot were awful .All contracts are flexi meaning it’s difficult to plan for days off and you may work after your rostered time depending on the day.If you can get on management great if not it’s bad.New staff had it the hardiest as they were not trained properly and thrown in, however the staff l worked were fantastic and very helpful. You were talked down to , screamed at and insulted over the headsets l never have seen anything like it before .The turnover with staff and management is awful and they do not know what they are doing.A lot of serious changes need to be fast with this company

Pros

The staff, discount, canteen

Cons

Planning days off, management, no training, long hours, no taxi for night pack

Ratings by category

2.0Work/Life Balance
2.0Salary/Benefits
3.0Job security/advancement
1.0Management
2.0Culture
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Fun work place

It's a good place to work if you like retail management can be tough they are very contradicting one will tell you to do one thing and another will say that's wrong and don't their was it can be very frustrating

Pros

Good hours

Cons

Long hours late shifts
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Horrible place to work

You would think a toy shop would be a nice place to work, especially around the festive season. But quite frankly that isn’t the case for this shop. In the interview management were very nice and polite but do not be fooled, that all changes when you start working. The management here is shockingly bad, except for a few decent duty managers. The senior management team are extremely rude and not pleasant to work alongside. They treat most employees with very little respect by speaking to employees like children in a condescending manner. They use the little power that they have to bring down staff members and be-little them. They find it amusing to give out to employees and make staff fear them. Also managers open doors late into the shop every morning and dock 15 mins for being “late” even when you are standing outside since 7 waiting for them (this happens everyday). Absolutely disgusted by their management skills because clearly they have none. It’s a shame as all staff are really lovely to work with but management ruin it. Horrible place to work. Definitely wouldn’t recommend.

Pros

Staff members are lovely but managers ruin it
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Sale assistance

When I arrived to work in this company I met a very nice team work which made me enjoying work environment, and I've built up very strong relationship with work colegues

Pros

No free lunch

Cons

Yes i do long hours
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Overall rating

3.3

Based on 777 reviews
5
204
4
181
3
149
2
97
1
146

Ratings by category

3.1Work/Life Balance
3.0Salary/Benefits
2.7Job security/advancement
3.0Management
3.1Culture
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