Smyths Toys
3.2 out of 5 stars.
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Smyths Toys

Smyths Toys Employee Review

Productive and Fun Workplace

It was a pleasure working in Smyths Toys, I have met great professionals there and also, from my point of view their values, and policy are admirable. * A typical day at work: Very busy, because I have worked there for Christmas time, but, from my point of view, they had enough staff for the demand. * What I Learned. How to treat customers in a real high level, making sure that they were leaving the store highly satisfied. *Management. The management there was great, I have never had any problem that I did not get a proper support. *Workplace Culture. Always working in an ethical behavior, serving customers as best as we could, and also they were very worried about safety. *The hardest part Some days it would be very tiring because we needed to work until nearly 2am in the busiest days. *The most Enjoyable part of the job. Help customers and in someway contribute to their happiness, it was great.

Pros

Excellent energy

Cons

Long hours

Ratings by category

4.0Work/Life Balance
4.0Salary/Benefits
5.0Job security/advancement
5.0Management
5.0Culture
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Similar reviews

Same roleSame location

Not great

Pay is really good but the managers were mean and one of them made a pass on me and all the other young women working there as far as I know and that’s unprofessional

Pros

Pay

Cons

Management
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Same role

Useful to work for during the busy Christmas period

It was a moderately relaxed environment during the day, attending to customers and restocking shelves while night time was tedious restocking of countless shelves and sweeping and mopping. It was only for the busy period but none the less it was a pleasant and friendly relaxed environment to work in
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Same location

Seasonal work

Hard work on customer service phones A lot of disappointed customers Poor managers who didnt support their staffHours of work were not too bad Good parking facilities
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Overall rating

3.2

Based on 787 reviews
5
206
4
182
3
150
2
100
1
149

Ratings by category

3.1Work/Life Balance
3.0Salary/Benefits
2.7Job security/advancement
3.0Management
3.1Culture
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