Smyths Toys
3.3 out of 5 stars.
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Smyths Toys

Smyths Toys Employee Review
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Seasonal work

Hard work on customer service phones A lot of disappointed customers Poor managers who didnt support their staffHours of work were not too bad Good parking facilities

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3.0Work/Life Balance
2.0Salary/Benefits
1.0Job security/advancement
1.0Management
1.0Culture
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Great for making fiends

Very stressful and underpaid, some times having to deal with very unpleasant costumers, hours aren't well regulated and some times there is not enough staff to help around the shop. But most of the time people working there are sound.

Pros

Colleges

Cons

Smyth's
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Relaxed workplace

relaxed workplace, not very strict. Regular breaks. Friendly and approachable staff. Different shift patterns. Management very approachable and helpful.
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Horrible place to work

You would think a toy shop would be a nice place to work, especially around the festive season. But quite frankly that isn’t the case for this shop. In the interview management were very nice and polite but do not be fooled, that all changes when you start working. The management here is shockingly bad, except for a few decent duty managers. The senior management team are extremely rude and not pleasant to work alongside. They treat most employees with very little respect by speaking to employees like children in a condescending manner. They use the little power that they have to bring down staff members and be-little them. They find it amusing to give out to employees and make staff fear them. Also managers open doors late into the shop every morning and dock 15 mins for being “late” even when you are standing outside since 7 waiting for them (this happens everyday). Absolutely disgusted by their management skills because clearly they have none. It’s a shame as all staff are really lovely to work with but management ruin it. Horrible place to work. Definitely wouldn’t recommend.

Pros

Staff members are lovely but managers ruin it
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Overall rating

3.3

Based on 777 reviews
5
204
4
181
3
149
2
97
1
146

Ratings by category

3.1Work/Life Balance
3.0Salary/Benefits
2.7Job security/advancement
3.0Management
3.1Culture
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