Smyths Toys
3.3 out of 5 stars.
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Smyths Toys

Smyths Toys Employee Review
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Very poor work environment

Stores are ran on fear of upper management visits, 45 hours weekly for management (excluding lunches) so 50hrs on a normal week, however very rarely it would be this low, you are expected to constantly work overtime with no time in lieu, no work life balance whatsoever and this is before Christmas period, give up any hobbies or family at this time. Stressful environment with all staff in fear for their jobs and disciplinary meetings a very common occurrence for staff and at no point in my time there did any staff member say they enjoyed their job or could see themselves there long term. Benefits offered in interview are non existent and all depend on a very long length of service. Very poor staff discount when you take into account profits being made

Pros

It will provide plenty of opportunities to learn how to not treat staff

Cons

No work life, very poor benefits

Ratings by category

1.0Work/Life Balance
1.0Salary/Benefits
1.0Job security/advancement
1.0Management
1.0Culture
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Ideal job i really loved

Was a great work environment and very friendly from the start. Even though I was working nights and 12hr shifts i could never complain.

Pros

No customers at nights (work could be done faster)

Cons

Long hours
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Fast Paced, Unpredictable, Enjoyable and Rewarding

Smyths Toys Ireland The Market leaders for toys and outdoor goods in Ireland, a Smyths Toy Store is a fast paced environment where there is little room for error. typical daily duties varied based on the task boards which were managed and monitored by the operations management and generally ran in conjunction with the main KPI's - IE mystery Shopper, Stock Loss, Wages and Payroll and Cash Office procedures. The hours tend to be long for managers, and at Christmas a manager is expected to complete 6 10 - 12 hour days per week for the 6 weeks before Christmas day.

Pros

10% Staff discount

Cons

Average 60 Hour Working week over 5 days
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It’s a job

I worked here for over a year .Started the week of the back Friday sales and was extremely busy , costumers can be good but a lot were awful .All contracts are flexi meaning it’s difficult to plan for days off and you may work after your rostered time depending on the day.If you can get on management great if not it’s bad.New staff had it the hardiest as they were not trained properly and thrown in, however the staff l worked were fantastic and very helpful. You were talked down to , screamed at and insulted over the headsets l never have seen anything like it before .The turnover with staff and management is awful and they do not know what they are doing.A lot of serious changes need to be fast with this company

Pros

The staff, discount, canteen

Cons

Planning days off, management, no training, long hours, no taxi for night pack
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Overall rating

3.3

Based on 777 reviews
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Ratings by category

3.1Work/Life Balance
3.0Salary/Benefits
2.7Job security/advancement
3.0Management
3.1Culture
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