Smyths Toys
3.3 out of 5 stars.
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Smyths Toys

Smyths Toys Employee Review
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Work is what you make it

it was a fun experience to work with smyths. Senior management have a poor attitude to store colleagues and very little support by way of coaching or ups killing. At store level it is enjoyable, you work hard but have the time you need and required to do a good job. I would recommend the experience but sadly not for somebody looking at management or to develop themselves or their career.

Ratings by category

5.0Work/Life Balance
4.0Salary/Benefits
3.0Job security/advancement
3.0Management
4.0Culture
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Productive and good place to work.

I enjoyed working there, and learned a lot about the working world whilst working there. It was my first time working in a shop and with customers, up close.

Pros

Lots of people at a similar age to me.

Cons

Late nights at Christmas and a bit too far out of town.
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It’s a job

I worked here for over a year .Started the week of the back Friday sales and was extremely busy , costumers can be good but a lot were awful .All contracts are flexi meaning it’s difficult to plan for days off and you may work after your rostered time depending on the day.If you can get on management great if not it’s bad.New staff had it the hardiest as they were not trained properly and thrown in, however the staff l worked were fantastic and very helpful. You were talked down to , screamed at and insulted over the headsets l never have seen anything like it before .The turnover with staff and management is awful and they do not know what they are doing.A lot of serious changes need to be fast with this company

Pros

The staff, discount, canteen

Cons

Planning days off, management, no training, long hours, no taxi for night pack
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Seasonal work

Hard work on customer service phones A lot of disappointed customers Poor managers who didnt support their staffHours of work were not too bad Good parking facilities
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Overall rating

3.3

Based on 777 reviews
5
204
4
181
3
149
2
97
1
146

Ratings by category

3.1Work/Life Balance
3.0Salary/Benefits
2.7Job security/advancement
3.0Management
3.1Culture
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