Smyths Toys
3.3 out of 5 stars.
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Smyths Toys Employee Reviews for Retail Sales Associate

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3.1Work-life balance

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Fun work place

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It's a good place to work if you like retail management can be tough they are very contradicting one will tell you to do one thing and another will say that's wrong and don't their was it can be very frustrating

Pros

Good hours

Cons

Long hours late shifts
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It’s a job

I worked here for over a year .Started the week of the back Friday sales and was extremely busy , costumers can be good but a lot were awful .All contracts are flexi meaning it’s difficult to plan for days off and you may work after your rostered time depending on the day.If you can get on management great if not it’s bad.New staff had it the hardiest as they were not trained properly and thrown in, however the staff l worked were fantastic and very helpful. You were talked down to , screamed at and insulted over the headsets l never have seen anything like it before .The turnover with staff and management is awful and they do not know what they are doing.A lot of serious changes need to be fast with this company

Pros

The staff, discount, canteen

Cons

Planning days off, management, no training, long hours, no taxi for night pack
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Horrible place to work

You would think a toy shop would be a nice place to work, especially around the festive season. But quite frankly that isn’t the case for this shop. In the interview management were very nice and polite but do not be fooled, that all changes when you start working. The management here is shockingly bad, except for a few decent duty managers. The senior management team are extremely rude and not pleasant to work alongside. They treat most employees with very little respect by speaking to employees like children in a condescending manner. They use the little power that they have to bring down staff members and be-little them. They find it amusing to give out to employees and make staff fear them. Also managers open doors late into the shop every morning and dock 15 mins for being “late” even when you are standing outside since 7 waiting for them (this happens everyday). Absolutely disgusted by their management skills because clearly they have none. It’s a shame as all staff are really lovely to work with but management ruin it. Horrible place to work. Definitely wouldn’t recommend.

Pros

Staff members are lovely but managers ruin it
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Hardworking, fast paced but rewarding.

Work can be either with customers or just replenishing the shelves, depends on if you work day or night shift. Its a nice place to meet great colleagues and management and learn from all of them. Its a bit fast paced but good rewarding type of job.
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Great work place

Friendly colleagues and enjoyed working during busy weekend hours. Excellent management and provides support when required. Overall good working experience for people who like fast-paced environments.
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Good environment bad management

Working on tills andnightpack is hard cause thereare not enough people and u must stay longer.breaks are ok. They change the roaster every day,some people are cancelled without knowing.

Pros

Pay benefits

Cons

Long hours, bad management, temporary job, no meals, no taxi in night shift
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Overall a good place to work

Management were reasonable and flexible, they treated all staff well work was reasonable to, i always had something to do but wasn't under massive pressure to complete large amounts of work
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Fun place to work

Great place to work. Management is fair. Long breaks. Training for new members isn't ideal but its easy to get the hang of things. Over all a happy work environment, everyone is always happy to help one another.

Pros

Long break

Cons

Work schedule only one week in advance
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Good enviornment

Good management, good place to work, fast pace, giving exceptional customer service and being part of the team, enjoyment to interact with customers, very helpful and friendly staff
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Depressing

While most staff members where friendly, I recieved an unfriendly welcome to the team where I was expected to know how everything worked immediately. The job is repetitive and and managment were at times extremely cold. Despite this some staff members are nice, the job is relatively simple and pay is not too bad.

Pros

Staff discount, Christmas bonus

Cons

Depressing environment
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productive and fun workplace

All staff were very nice and fun to work with. Always kept busy but without feeling stressed. Staff recieve discounts on most stock which is good. Over all a nice place to work.
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Great experience and fun!

Great place to work at,everyone is so friendly and welcoming!! Everyone really helped train me in,susch a safe environment to work in! I loved it! Great !!

Pros

Easy to train in

Cons

Get tiring
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fun

good place to work, learned a lot of skills working there, staff were friendly and management was good, i enjoyed aiding customers but stocking the shelves got boring at times.

Cons

none
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good atmosphere and ideal for students

A nice place to work as it has given me many benefits and good experience that I have used as a learning curve in my life. This job would be well suited to students or those looking for part time work.
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Fun and lovely place to work

Lovely place to work at, it can be extremely busy especially Christmas time. I enjoyed working there with kids running all over. Management and staff very friendly
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Productive and great working environment.

Great experience, pleasure to work there staff were very friendly hours were great. Definitely would consider a job there again.

Pros

hour break and also a 15 minute break.

Cons

No cons easy work.
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Lovely workplacement

I think smyths toy store is a nice place to work in with the staff being very polite and welcoming. Also I like being able to help customers find their items they need.

Pros

Free taxis

Cons

Long hours
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good staff and a nice place to work

the staff where very kind and as a whole the shop just ran smoothly the managers where fair and good to work for and offered a helping hand whenever I needed it.
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Enjoyable place to work

The place is great and management of it is always on the side of workers, the are flexible and well organised. This was a great experience and the perfect job for a student.

Pros

Free entrence

Cons

Too drunk customers
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not challenging

I was always given a list daily tasks such as re-pricing, face off, relocating sections, preparing for a sale, inventory, etc and then having in-store customers meant that I was busy most of the time yet i did not find the job challenging. on the other hand, meeting and interacting with customers meant that your daily work routine didn't become tedious.

Pros

a discount on products

Cons

part time work
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Fun work place

Great job to work there staff are friendly really enjoyed working there. I Learned how to take in stock,stack products,clean. The hardest part of my job was taking in products but i was never to far from a helping staff member. The most enjoyable part of the job was meeting new people.

Pros

discounts

Cons

short hours
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Overall rating

3.3

Based on 777 reviews
5
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4
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Ratings by category

3.1Work/Life Balance
3.0Salary/Benefits
2.7Job security/advancement
3.0Management
3.1Culture
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