Smyths Toys
3.2 out of 5 stars.
Get weekly updates, new jobs, and reviews

Smyths Toys Management reviews

Review this company
Job Title
All
Location
Ireland161 reviews

Ratings by category

Clear
3.1Work-life balance
3.0Management

Sort by

HelpfulnessRatingDate
Found 67 reviews matching the searchSee all 815 reviews

Fun place to work, long days though

Indeed featured review

The most useful review selected by Indeed
People there were funWages are decentManagement were sometimes hard to findRelaxed environmentThe job is quite easy to navigate and help is always around

Pros

Friendly people, decent wages

Cons

Long days, management not very hands-on
Was this review helpful?

Wouldn't recommend it!

The staff and friends you make are friends for life. Management and operations need to have a serious rethink about how they run things. No life outside here. It says 40 hours on the contract but expect double

Pros

The friends you make

Cons

No life outside work, Management and operations take advantage, Tell you stop moaning when you tell them the facts
Was this review helpful?

It’s a job

I worked here for over a year .Started the week of the back Friday sales and was extremely busy , costumers can be good but a lot were awful .All contracts are flexi meaning it’s difficult to plan for days off and you may work after your rostered time depending on the day.If you can get on management great if not it’s bad.New staff had it the hardiest as they were not trained properly and thrown in, however the staff l worked were fantastic and very helpful. You were talked down to , screamed at and insulted over the headsets l never have seen anything like it before .The turnover with staff and management is awful and they do not know what they are doing.A lot of serious changes need to be fast with this company

Pros

The staff, discount, canteen

Cons

Planning days off, management, no training, long hours, no taxi for night pack
Was this review helpful?

Fun work place

It's a good place to work if you like retail management can be tough they are very contradicting one will tell you to do one thing and another will say that's wrong and don't their was it can be very frustrating

Pros

Good hours

Cons

Long hours late shifts
Was this review helpful?

Great for making fiends

Very stressful and underpaid, some times having to deal with very unpleasant costumers, hours aren't well regulated and some times there is not enough staff to help around the shop. But most of the time people working there are sound.

Pros

Colleges

Cons

Smyth's
Was this review helpful?

Rate your recent company

Share your experience to help others

Horrible place to work

You would think a toy shop would be a nice place to work, especially around the festive season. But quite frankly that isn’t the case for this shop. In the interview management were very nice and polite but do not be fooled, that all changes when you start working. The management here is shockingly bad, except for a few decent duty managers. The senior management team are extremely rude and not pleasant to work alongside. They treat most employees with very little respect by speaking to employees like children in a condescending manner. They use the little power that they have to bring down staff members and be-little them. They find it amusing to give out to employees and make staff fear them. Also managers open doors late into the shop every morning and dock 15 mins for being “late” even when you are standing outside since 7 waiting for them (this happens everyday). Absolutely disgusted by their management skills because clearly they have none. It’s a shame as all staff are really lovely to work with but management ruin it. Horrible place to work. Definitely wouldn’t recommend.

Pros

Staff members are lovely but managers ruin it
Was this review helpful?

A very bad place to work

I would not recommend working in smyths the Management are rude and not one bit helpful they make you feel bad for asking a question and asking for help. They also talk about you right infront of you as if you can’t hear them. They make you feel very small as a person. They also don’t give you any training just expect you to know everything and then give out when you ask a question. Really would not Recommend working there.

Pros

Alright pay

Cons

Long hours non paid lunches rude management and no training provided.
Was this review helpful?

Very poor work environment

Stores are ran on fear of upper management visits, 45 hours weekly for management (excluding lunches) so 50hrs on a normal week, however very rarely it would be this low, you are expected to constantly work overtime with no time in lieu, no work life balance whatsoever and this is before Christmas period, give up any hobbies or family at this time. Stressful environment with all staff in fear for their jobs and disciplinary meetings a very common occurrence for staff and at no point in my time there did any staff member say they enjoyed their job or could see themselves there long term. Benefits offered in interview are non existent and all depend on a very long length of service. Very poor staff discount when you take into account profits being made

Pros

It will provide plenty of opportunities to learn how to not treat staff

Cons

No work life, very poor benefits
Was this review helpful?

Not great

Pay is really good but the managers were mean and one of them made a pass on me and all the other young women working there as far as I know and that’s unprofessional

Pros

Pay

Cons

Management
Was this review helpful?

Work is what you make it

it was a fun experience to work with smyths. Senior management have a poor attitude to store colleagues and very little support by way of coaching or ups killing. At store level it is enjoyable, you work hard but have the time you need and required to do a good job. I would recommend the experience but sadly not for somebody looking at management or to develop themselves or their career.
Was this review helpful?

Hardworking, fast paced but rewarding.

Work can be either with customers or just replenishing the shelves, depends on if you work day or night shift. Its a nice place to meet great colleagues and management and learn from all of them. Its a bit fast paced but good rewarding type of job.
Was this review helpful?

Good employment with good management

Nice job, not very stressful, friendly staff and helpful management. Good communication between management and staff. Working hours were sensible for type of work.
Was this review helpful?

ok Place to work

Good place to work, not a good place to progress your career no advantages not enough training giving by mangers, mangers except so much with so little training, management make you feel really guilty for ringing in sick!! Other staff can be very bossy towards new staff as e everyone is young!
Was this review helpful?

Relaxed workplace

relaxed workplace, not very strict. Regular breaks. Friendly and approachable staff. Different shift patterns. Management very approachable and helpful.
Was this review helpful?

excellent management and staff all an pleasure to work with

The work environment was great all the management were very helpful in solving any problems that arised great atmosphere. would love to have continued.
Was this review helpful?

hard work and poor salary

the company doesn't care about employers job is really hard we have to deal with customers; with even the worst complain - that is Manager responsibility
Was this review helpful?

Great work place

Friendly colleagues and enjoyed working during busy weekend hours. Excellent management and provides support when required. Overall good working experience for people who like fast-paced environments.
Was this review helpful?

Good environment bad management

Working on tills andnightpack is hard cause thereare not enough people and u must stay longer.breaks are ok. They change the roaster every day,some people are cancelled without knowing.

Pros

Pay benefits

Cons

Long hours, bad management, temporary job, no meals, no taxi in night shift
Was this review helpful?

fun

Managers pick favourites and if your not one they don't care about you hardly even talk to you, give you a hard time over basically nothing. not worth it.

Pros

good money

Cons

long hours
Was this review helpful?

Best place to work great place for retail

Easy to work with great team Great management So kind Can't say enough about them People are easy to work with Training they give is great Very helpful
Was this review helpful?

Hard-work but funny place to work for

I learned how to tidy the shop and pack out toys. Night shifts are very exhausting, working on the stock for the next day. Closely work with customers. Management is very poor.
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at Smyths Toys. Our community is ready to answer.Ask a Question

Overall rating

3.2

Based on 815 reviews

Ratings by category

3.1
Work/Life Balance
3.0
Salary/Benefits
2.7
Job security/advancement
3.0
Management
3.1
Culture
  • Companies
  • Smyths Toys
  • Employee reviews
  • Management
Tell us how to improve this page
What would you add or change?