Specsavers Employee Reviews
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Working at Spec Savers is nothing but toxic. You are constantly forced to make sale targets and as an employee you are totally under appreciated. There is always work you have to do at home after a day of work which makes it hard to switch off. Don’t waste you time applying.
Underpaid, under appreciated, over worked
I only worked at Specsavers as work experience in my 4th Year Transition year. I worked there for 4 days It seemed like a nice place to work. The team were friendly and all the customers were nice. I really enjoyed my time there and learned a lot about filing.
I worked for Specsavers for 18yrs. Truth be told I’d still be there for only family commitments changed & I had to relocate. Starting as an Optical Assistant & ending as Retail Manager I seen it all. I can truly say they are a great company to work for. So dedicated in investing in staff. Yes, very fast paced, stressful at times..but really well supported by Directors.
Well it is not very fair to the staff. The harder you work you do not get really appreciated. They do not really care if you happy or not .I use to like working there but thing have changed dramaticly.
Just free one pair glasses once a year
Just one short break and Lunch
A very poorly managed store with lunatic directors placing huge pressure and unrealistic targets and standards for staff on minimum wage. Short staffed in every department to deal with the high volume of customers, insufficient training and thrown in the deep end with a mountain load of information to learn straight away with out of date and faulty equipment for a store of its size. Horrible and unapproachable is the only way to describe upper management (ironically called 'Top Team') who are more concerned with trying to elevate their own status through groveling to lunatic directors in pathetic fashion than improving the toxic work environment and staff morale. New ridiculous systems are constantly forced upon staff under enough pressure to perform the job and hit several targets which works to only hinder staff performance and creates more problems. Yet there are no bonuses or incentives on offer for hitting these never ending targets coincided with very poor pay for a job that commands so much knowledge. Management and staff are living in constant terror of lunatic directors' daily sales expectations. The staff are culpable at all times if sales targets aren't met which in turn creates an environment of severe anxiety and pressure. One of the most bewildering aspects of the store is the WhatsApp group that is constantly active with messages from the moment you wake up till you go home that lunatic directors think is showing staff they are appreciated while it is actually ramming home the mountain load of targets to hit and how nothing is ever good enough no appreciation - more...
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The work is great, the customers are lovely. Only fault with Ballina Branch is a director who does not appreciate her staff and is extremely rude in her dealing with staff and customers alike. Very high turn over in staff very few there longer than a year.
The work is enjoyable
No training, very unhelpful, negative manager.
All the staff get on really well, and are welcoming to new staff and customers alike. The store that I am based in is a smaller size which made things more personal, everyone greets customers like they know them and service given is always to the best they can give. Also the team are really close which the customers often comment on which is nice to see and hear from. On a development point of view, lots of opportunity to learn and progress. I'd highly recommended. Although I am aware some of the larger stores this may not be the same situation I can definitely say I was very lucky to meet and work with a great bunch and not only that but a lot of training and opportunity had come my way from working with specsavers.
career opportunity, good team moral
late nights and weekend work, low pay
The worst toxic environment I have ever had the misfortune to work in, bias inept management. Different rules for different staff a joke really. Lack of communication between manager and staff very unprofessional. Not the best company if you want to keep your confidence up as negativity is definitely the order of the day.
I met some nice staff/customers. Reduction in cost of frames
Unprofessional & Bias management. Not a good working environment
Most staff were nice but the ones who weren't outweighed them!! A lot of bullying & favoritism among staff and also management, i enjoyed the work itself & dealing with the public was nice, most days!! Hifh emphasis on upselling, whether the customer needed r not, unless your sales were high management not happy. High staff turn over at the moment, if certain staff members want you gone they will make it there business by any means possible to see it happens, saw it done to others and my experience was similar. I wouldn't recommend this place for a job to be honest, individually most staff were lovely but as a click/ group Nasty is the only word that springs to mind!!
No late nights
Bullying, low pay
The management are nice here, however your position here is only safe if the other girls like you. The atmosphere is very click and its not an easy place to fit in- especially if you have kids. It is not family friendly. It is èxtremly clicky. If you can overcome those things it's grand. I liked it unfortunately I didn't fit in.
Nice clean place
I enjoy being busy so this worked for me, alot to be desired in internal working structure regarding management but staff build great bonds. Customers are very specific and it is not a position in this area to be taken lightly.
long hours, shift work, unpaid lunches.
Worked in a branch in North Dublin, my colleagues were mostly very nice, but apart from maybe 2 people who held the place together, there was a collective incompetence. The store manager is a spiteful little bully with major ego and anger issues, and no respect whatsoever for the people he shares a workplace with. Sadly, he's backed by inept higher ups. Avoid at all costs.
A few nice co workers
Poisonous atmosphere, clueless management