I have been living in Dublin for almost four and a half years and I am looking for a position in which I can use my sales and customer service experience. I am from Brazil, therefore I am a native Portuguese speaker. I also have a high Intermediate level of English. I am currently working Full-time as a Brazilian Technical Support Agent. My role involves assisting Xbox users with problems with the games, billing and online technical issues. In Brazil, I worked as a Team Leader in the Sales Department of CDL. My responsibilities included contacting high-profile clients in relation to their credit, cheques and health insurance and selling mobile phones. I work hard, and I am totally flexible and can work on my own initiative.