Supermacs Employee Reviews
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Fun workplace
Food and Beverage Server (Current Employee) - Galway, County Galway - 20 May 2022
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The most useful review selected by IndeedFun workplace , fast paced co workers are friendly, can be long hours and day shift can be boring as it is quiet hours whereas nights tend to bebusier
Pros
Free lunches
Cons
Long hours
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Excellent management
Catering Assistant (Former Employee) - Ballinasloe, County Galway - 18 May 2022
All team very friendly and helpful. Good training received. Never stressed,the manager was very collaborative and encouraging. Unfortunately the shop closed for the covid and i had to leave.
Pros
Free lunches, training
Cons
None
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Good place to work
Customer Service (Former Employee) - Mitchelstown, County Cork - 16 May 2022
Supermacs is a good place to work while between things or part time while in education. Pay is minimum and working most weekends. Management can be friendly.
Pros
Free food
Cons
Working every weekend
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Horrible place!!!
Retail (Current Employee) - Thurles, County Tipperary - 13 May 2022
I don’t know how this place is still in business maybe there’s just not much options in Thurles town because it’s so small. From the cleanliness to the management and to the way the staff and customers are treated is absolutely ridiculous!! I definitely would not recommend this place.
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Stressful and disorganised but had good co workers
Cashier (Former Employee) - Ballyvolane - 11 May 2022
Overall the job is not worth it . Extremely disorganised in terms of management and frequent miscommunication . Rosters can be last minute. Large workload for the pay . Worked there 2 years with no pay increase.
Pros
Discounted lunches
Cons
Long hours and short notice of rosters at times
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Fun people to work for but bad pay
Waitress (Current Employee) - Galway, County Galway - 4 May 2022
Like all these jobs overworked and underpaid but the shop j was in management and colleagues were the best! You get paid extra for night shift but you worked for every penny! Customers hard to deal with can be very rude
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Buen ambiente de trabajo
Customer Service (Former Employee) - Galway, County Galway - 3 May 2022
Tuve mucha suerte y estuve en un Supermac’s de Galway, la verdad es que el ambiente de trabajo era bueno con los compañeros y jefes, si que es cierto que algunos manager no sabían gestionar bien los equipos pero en cuanto a compañeros muy excelente.
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Good starter job can be stressful
Team Member (Former Employee) - Ballacolla, County Laois - 26 April 2022
Overall good starting job for college student etc , weekly pay but unsociable hours for college life. Can be very stressful at busy times as some staff aren’t fully trained. Managers overall supportive and kind all staff welcoming yet there are favourites.
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Very high work load and too few staff
Customer Service (part time) (Former Employee) - Dublin City Centre, County Dublin - 26 April 2022
I worked at the O'Connell street supermac's which is mostly super busy. Although it was at the height of COVID that I joined, even then I had a really hard time adjusting to the physically demanding work there. At the end of my 8/10 hour shift I was no better that a living corpse. Needed one day of the week just to shake of all the tiredness. Some of my colleagues were really nice and sweet, others not so much.
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Not a great work environment.
Kitchen Staff (Former Employee) - Mayo - 22 April 2022
Poor management leads to a poor working environment. Would not recommend to anyone. You are treated very poorly. You are expected to do whatever and just be grateful for a job
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Jobs at Supermacs
Fun workplace , fulfilling
Assistant Manager (Former Employee) - Shannon, County Clare - 19 April 2022
Was a manager in Supermacs Shannon, great place to work very nice atmosphere , pay managers really well. A lot of opportunity for progression . The store manager there is really friendly and fair. I would highly recommend working here .
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Fun work place
Grill Chef (Former Employee) - Carlow, County Carlow - 19 April 2022
Very fast based environment. Great starter job in customer service. Management can be cocky and unfair when the boss is not around but there's always space for a bit of a laugh. Secure job with availability to progress but must be willing to sacrifice social and home life.
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Would not recommend
Store Manager (Current Employee) - Dublin, County Dublin - 14 April 2022
Plenty of hours available and job security, not ideal if you have a young family, fast paced environment with unsociable hours, good promotion prospects
Pros
As previously mentioned
Cons
Long hours, hard work fast paced
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No social life
Team Member (Former Employee) - Mallow, County Cork - 12 April 2022
New/younger employees were given most of the bad jobs such as cleaning the lobby and toilets all day or staying on until finish to clean up often until 1am and you end up working 45+ hours a week after being there for only a few weeks
Pros
Free lunch up to €7
Cons
Everything else
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very poor management
Team Member (Former Employee) - Kilkenny, County Kilkenny - 7 April 2022
Great people, poor management at corporate level. Some people have poor altitude management. They do not include you in their plans and often make them on the spot and expect you to adapt straight away.
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Combative management
Front counter cashier & Grill Chef (Current Employee) - Kinnegad, County Westmeath - 5 April 2022
The job itself is fine, the main trouble makers and sources of tension are management. They constantly antagonise staff when they have nothing better to do and display major incompetence over basic managerial task such as rota management or obtaining supplies. So I'd say this only suitable as a short term entry level job. If you have other options, ignore this workplace.
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Fun workplace
Floor Staff (Former Employee) - Eyrecourt, County Galway - 23 March 2022
The job can be stressful, depending on the shift you are on. Night/Day, a lot of student staff do you can find yourself understaffed a lot with people calling in sick.
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Worst company ever
Assistant Manager (Former Employee) - Waterford, County Waterford - 17 March 2022
Very toxic culture, bullying management, horrible unsociable hours, no professional experience gained whatsoever. Pay is too low for what they expect from you.
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It was okay
Fast Food Worker (Current Employee) - Navan, County Meath - 16 March 2022
Wouldn’t recommend working here just cause of the pay the pay is extremely bad you work so much hours and so much stressful hours at that and you get paid nothing management and staff where great to work with thoe
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It is what you make of it. Very intelligent seniors managing a national portfolio of restaurants.
Marketing (Former Employee) - Ballybrit, County Galway - 28 February 2022
Worth it for experience. Very welcoming and happy to share niche marketing knowledge. If you go in ready to learn, you will be taught. There is a proverbial ceiling and a flat hierarchy for promotions, but all in all, a very good opportunity for anyone starting their professional journey.
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Good workplace Good working hours
Restaurant staff (Former Employee) - Clonmel, County Tipperary - 16 February 2022
Had fun working there Liked the jobs Good management Diversity Good hours Doesn’t open too early Somewhat flexible Rewarding work Good staff Nice atmosphere
Pros
Free lunches
Cons
Boring when not busy
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Ask a question about working or interviewing at Supermacs. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
2.9 out of 5 stars for Work/Life Balance
2.7 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job security/advancement
3.0 out of 5 stars for Management
3.0 out of 5 stars for Culture
Questions about Supermacs
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