Supermacs
3.2 out of 5 stars.
Get weekly updates, new jobs, and reviews

Supermacs Employee Reviews

Review this company
Job Title
All
Location
Ireland170 reviews

Ratings by category

2.9Work-life balance

Sort by

HelpfulnessRatingDate
Found 170 reviews matching the searchSee all 183 reviews

Fun workplace

Indeed featured review

The most useful review selected by Indeed
Fun workplace , fast paced co workers are friendly, can be long hours and day shift can be boring as it is quiet hours whereas nights tend to bebusier

Pros

Free lunches

Cons

Long hours
Was this review helpful?

Excellent management

All team very friendly and helpful.Good training received.Never stressed,the manager was very collaborative and encouraging. Unfortunately the shop closed for the covid and i had to leave.

Pros

Free lunches, training

Cons

None
Was this review helpful?

Good place to work

Supermacs is a good place to work while between things or part time while in education. Pay is minimum and working most weekends. Management can be friendly.

Pros

Free food

Cons

Working every weekend
Was this review helpful?

Horrible place!!!

I don’t know how this place is still in business maybe there’s just not much options in Thurles town because it’s so small. From the cleanliness to the management and to the way the staff and customers are treated is absolutely ridiculous!! I definitely would not recommend this place.
Was this review helpful?

Stressful and disorganised but had good co workers

Overall the job is not worth it . Extremely disorganised in terms of management and frequent miscommunication . Rosters can be last minute. Large workload for the pay . Worked there 2 years with no pay increase.

Pros

Discounted lunches

Cons

Long hours and short notice of rosters at times
Was this review helpful?

Rate your recent company

Share your experience to help others

Fun people to work for but bad pay

Like all these jobs overworked and underpaid but the shop j was in management and colleagues were the best! You get paid extra for night shift but you worked for every penny! Customers hard to deal with can be very rude
Was this review helpful?

Buen ambiente de trabajo

Tuve mucha suerte y estuve en un Supermac’s de Galway, la verdad es que el ambiente de trabajo era bueno con los compañeros y jefes, si que es cierto que algunos manager no sabían gestionar bien los equipos pero en cuanto a compañeros muy excelente.
Was this review helpful?

Good starter job can be stressful

Overall good starting job for college student etc , weekly pay but unsociable hours for college life. Can be very stressful at busy times as some staff aren’t fully trained. Managers overall supportive and kind all staff welcoming yet there are favourites.
Was this review helpful?

Very high work load and too few staff

I worked at the O'Connell street supermac's which is mostly super busy. Although it was at the height of COVID that I joined, even then I had a really hard time adjusting to the physically demanding work there. At the end of my 8/10 hour shift I was no better that a living corpse. Needed one day of the week just to shake of all the tiredness. Some of my colleagues were really nice and sweet, others not so much.
Was this review helpful?

Not a great work environment.

Poor management leads to a poor working environment. Would not recommend to anyone. You are treated very poorly.You are expected to do whatever and just be grateful for a job
Was this review helpful?

Fun workplace , fulfilling

Was a manager in Supermacs Shannon, great place to work very nice atmosphere , pay managers really well. A lot of opportunity for progression . The store manager there is really friendly and fair. I would highly recommend working here .
Was this review helpful?

Fun work place

Very fast based environment. Great starter job in customer service. Management can be cocky and unfair when the boss is not around but there's always space for a bit of a laugh. Secure job with availability to progress but must be willing to sacrifice social and home life.
Was this review helpful?

Would not recommend

Plenty of hours available and job security, not ideal if you have a young family, fast paced environment with unsociable hours, good promotion prospects

Pros

As previously mentioned

Cons

Long hours, hard work fast paced
Was this review helpful?

No social life

New/younger employees were given most of the bad jobs such as cleaning the lobby and toilets all day or staying on until finish to clean up often until 1am and you end up working 45+ hours a week after being there for only a few weeks

Pros

Free lunch up to €7

Cons

Everything else
Was this review helpful?

very poor management

Great people, poor management at corporate level. Some people have poor altitude management. They do not include you in their plans and often make them on the spot and expect you to adapt straight away.
Was this review helpful?

Combative management

The job itself is fine, the main trouble makers and sources of tension are management. They constantly antagonise staff when they have nothing better to do and display major incompetence over basic managerial task such as rota management or obtaining supplies. So I'd say this only suitable as a short term entry level job. If you have other options, ignore this workplace.
Was this review helpful?

Fun workplace

The job can be stressful, depending on the shift you are on. Night/Day, a lot of student staff do you can find yourself understaffed a lot with people calling in sick.
Was this review helpful?

Worst company ever

Very toxic culture, bullying management, horrible unsociable hours, no professional experience gained whatsoever. Pay is too low for what they expect from you.
Was this review helpful?

It was okay

Wouldn’t recommend working here just cause of the pay the pay is extremely bad you work so much hours and so much stressful hours at that and you get paid nothing management and staff where great to work with thoe
Was this review helpful?

It is what you make of it. Very intelligent seniors managing a national portfolio of restaurants.

Worth it for experience. Very welcoming and happy to share niche marketing knowledge. If you go in ready to learn, you will be taught. There is a proverbial ceiling and a flat hierarchy for promotions, but all in all, a very good opportunity for anyone starting their professional journey.
Was this review helpful?

Good workplace Good working hours

Had fun working thereLiked the jobsGood management Diversity Good hoursDoesn’t open too earlySomewhat flexible Rewarding workGood staffNice atmosphere

Pros

Free lunches

Cons

Boring when not busy
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at Supermacs. Our community is ready to answer.Ask a Question

Overall rating

Based on 183 reviews

Ratings by category

2.9 out of 5 stars for Work/Life Balance
2.7 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job security/advancement
3.0 out of 5 stars for Management
3.0 out of 5 stars for Culture
  • Companies
  • Supermacs
  • Employee reviews