The company took full advantage of the fact that it's legal to pay workers with no previous employment way below minimum wage. This was my first job during college and I couldn't believe the management of the place. There was a new general manager every three months, it was very unorganized. Absolutely no staff loyalty but you were expected to be at their beck and call. I would not recommend.
Worked as a deli-assistant using the organisations policies and procedures involving food management and sanitation. Also gained excellent people skills by dealing with customers on a daily basis. I used an efficient and friendly approach when dealing with customers who had queries or were making their orders.
Supervalu has one of the nicest staff bodies I’ve ever encountered in my working life. Your managers are always so lovely and help you at the best of their ability. Training is fully provided. A truly great environment to work in
My goal here is not to put people off working for a SuperValu branch near them, or to stop customers from shopping in SuperValu. I will however give a fully honest opinion on what it was like to work for SuperValu.
I was hired to work as a member of the deli. My first few days in the job were mostly fine, managers and other staff were quite helpful and constantly checking in to see if I was doing okay. HR manager at the time was lovely and did everything they could to help me settle in.
After about two weeks of working for SuperValu I began to notice a lot of issues. My biggest issue with SuperValu, and an issue I have heard is prevalent in many other SuperValu stores around the country, was the management. While they do their job effectively in terms of keeping the store operating every day, their people management skills are perhaps the worst that I have ever encountered in a job.
Management (including supervisors) would go out of their way to consistently undermine the staff at every opportunity. If a customer made a request, outside of our ability, management would still force us to fill the request (cutting through animal bone with a saw in the butchers when the butcher was on their lunch break, which Deli staff have had no training for). Management would be verbally abusive to staff, cussing at us and berating us (often to the point of tears). Of course this was only done away from the view of customers, after all, they wouldn't want to damage their reputation.
As a college student I had exams that I would need to book off shifts for in order to either - more...
Wonderful co-workers, only thing that made the job worthwhile.
Bad management, lack of flexibility, no care for employee well-being.
Deli Assistant (Former Employee) - Raheny, County Dublin - 20 June 2019
I was working on the deli.
Let me begin by saying that the other members of deli staff were absolutely lovely to me and I would have 100% loathed this job if not for their kindness. They were extremely respectful and welcoming to me, and while I'm sure I wasn't the fastest learner they always treated me with respect and kindness. The work was overwhelming at times, especially when lunch hour came, but my colleagues were always down-to-earth and kind to me. They're a lovely bunch, that deli crew.
My main issue with the store was the management; I'm not here to smear anyone, I just want to speak honestly. The HR in SuperValu made me dread coming to work with her hostile and bullying nature. I can handle long lines of complaining customers who want you to move quicker, I can handle the monotonous tasks that deli work entails such as unloading boxes of frozen food and scrubbing ovens. I cannot handle the way that woman spoke to me, and I'm not the only one who has been treated this way in that shop - when I told others about it, the usual response was an understanding nod and "sounds like her alright".
I made good friends in this job and if not for them, I would have quit much sooner. The deli manager, is a lovely man who was consistently respectful and encouraging to me, while still providing honest feedback and helping me to learn. When I told him I was leaving and described the way I had been treated he responded very understandingly, wished me the best of luck and said that I am, quote "a lovely lad". Cheers.
Pay was standard, not much higher than minimum wage, - more...
Working in this role I learned many skills including customer service, hygiene, punctuality and organisation among others. A typical day included opening the deli, cooking all the food and ensuring that the food was healthy and the environment hygienic. Serving the customers was the main role of the day followed by cleaning the deli and shutting up the shop. Administration was another key point making sure targets and HACCAP (hygiene control) sheets.
SuperValu is a fun place to work with a great team and good work ethic. They provide a busy environment to work in yet I did not like the short notice of shifts. we would only be told on a Friday of our shifts for the following week.
typically working hours were 12-6:30 or 9-6
while in the deli you would have to be alert at all times. there are many ovens on all at the same time which you must keep watch on, package the goods from and tray up again. All while serving customers and keeping the deli clean.The hot counter closed at 4 and the cold counter at 5.
Work would typically start at 6.30/7am depending on the shift rota. The deli would need to be stocked before opening and restocked throughout the day. Stock control was regularity monitored in order to place new orders in a timely fashion. Food and Safety Hygiene was of the utmost importance and was strictly adhered to.
I learned how to multi task in an extremely busy deli department that prepared and served both hot and cold food.
I got on really well with my co-workers which extended to outside working hours when we would often meet up.
The job itself, was very tough and demanding in relation to the working hours and the amount of manual lifting that was involved, but that was just part of the job and i accepted that and enjoyed my time while working here.
the people I worked with.
no room for career progression within the company.
a tyical evening i worked was usually five to nine . my work required serving custmers , cleaning this included scrubing floors usually, cleaning al equipment that was used earlier in the day. making bread crumbs and bagging them . wrapping food etc.