Swissport International Ltd. Employee Reviews in Dublin

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Swissport
Customer Service (Former Employee) –  Dublin15 October 2019
Desperate company unfair to agents, treated like your back in school, some sups need to reign there necks in.. over all great job just the people running the company down
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Enjoyable work, poor company though
Ramp Agent (Former Employee) –  Dublin9 August 2019
Job is so different to any other job and while the work is hard it’s quite enjoyable. However, a lot of the guys who are above ramp agents are bad mannered, verbally abusive and discriminative towards agents. Very few staff members are willing to help anyone due to the toxicity there. High staff turnover is a direct result of abuse and unwillingness to help or even be polite. Roster is all over the place, no pattern or consistency and this could easily be resolved and would be much more efficient for the company by freeing up allocators time and happier staff can’t hurt performance....
When you meet good guys here though they really are the best!!!!

Things that need to be addressed:

Roster
Work relations training definitely for team leads/supervisors.
Consequences for abuse/discrimination at any level.
Pay
Breaks should always be given for health & safety purposes due to the manual aspect of the work.
Shadow training for new staff...even for a day or two.
Pros
Some great people, exciting role
Cons
Roster, management & pay
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5.0
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learn lots of New Skills,,some really nice staff,,management reactive.
Ramp Agent (Current Employee) –  Dublin8 July 2019
The pay is not great for working very unsociable hours,,,low pay for weekend work,,,only weekend off every five weeks,,,roster not good,,,sometimes long hours to make extra cash,,,management very reactive instead of being proactive....seems like nobody is joining the dots..good for learning new skills,,,job can be varied,,,some very nice staff,,,
Pros
Good variety of work
Cons
Night work, weekend work
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2.0
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Bad management,lazy old staff rostering issues no social life
Passenger Service Agent (Former Employee) –  Dublin23 August 2018
Do not work here if you want to be treated as a number or be valued as an employee , management is poor & have zero indication how to treat their staff or communicate correctly with them, if you go to speak about an issue with them It’s put on the long finger or deal with it yourself. Rostering is awful you get a weekend off every 6 weeks and u spend most of them working as you never get ur contracted hours in ur roster so you have to make them up by working extra days you can sometimes get no 11 hour gap in ur days and most times you will finish on a late and start on an early early, there is no staff appreciation you can work a long day helping out a delayed flight no management or supervisors to be seen anywhere no Xmas party’s no Xmas bonus not even a sandwich , you receive calls on your days of begging you to work because they have a constant turn over of staff most people not lasting very long, a lot of lazy staff who just sit sending emails or pretending their busy in an office who are trained on multiple airlines but are never rostered onflights and basically given what ever shifts you want, don’t complain because you will be punished request earlies you will get lates request more hours they will drop them..,DO NOT WORK HERE!
Pros
Amazing staff who work hard
Cons
List is to long
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3.0
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poor
Dispatcher (Current Employee) –  Dublin8 August 2018
very poor to work for short contract periods apply with very little chance of been kept on the company lets staff go between october through to march then they will try to get you to come back.
little chance of upward mobility as management heavy layers of staff who have been there for years on old contracts with high pay
Pros
none
Cons
long hours
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3.0
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Passanger service agent
Passenger Service Agent (Current Employee) –  Dublin7 July 2018
The work over all is fun to do,check in passangers, doing arrivals and Marshalling flights.
The shifts are short and not a lot of hours in the week.
Bad management. Very hard to get an answer from hr etc.
Pros
Fun to do
Cons
Bad management, lack of hours
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2.0
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not impressive
Check-in agent (Current Employee) –  Dublin21 June 2018
Staff are arrogant, company is terribly disorganized, bad management. Some people are really nice though. Easy enough job, but not worth it long term.
Pros
part time, have enough time for life
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3.0
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Productivity
PSA PASSENGER SERVICE AGENT (Former Employee) –  Dublin13 November 2017
Working for Swissport was one of the happiest moments of my life. Dublin Airport is one of the busiest in Europe and it definitely brings its excitement.

Swissport made it easier to enjoy and adapt to such a busy place. Meeting thousands of passenger every day and no two days are the same.
Pros
lovely environment
Cons
Bad management
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Great co-workers thats it
Customer Service Agent (Former Employee) –  Dublin22 July 2017
I found this a horrible place to work . Felt picked on my management. team leads can be difficult The hours are horrible and the wages are poor. . My co-workers were great.
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5.0
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Good place to work
Trainer (Current Employee) –  Dublin6 August 2016
Fast paced.
Working to Deadlines.
Something different every day.
Good work ethics.
The early starts
Working with the public.
Cons
Travel time to work
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keep away
Ramp Agent (Former Employee) –  Dublin16 April 2016
not great they dont rate there work force and pay is a joke. The hours are not worth the pay no life with them. Go nowhere fast with this company
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3.3
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