Job is so different to any other job and while the work is hard it’s quite enjoyable. However, a lot of the guys who are above ramp agents are bad mannered, verbally abusive and discriminative towards agents. Very few staff members are willing to help anyone due to the toxicity there. High staff turnover is a direct result of abuse and unwillingness to help or even be polite. Roster is all over the place, no pattern or consistency and this could easily be resolved and would be much more efficient for the company by freeing up allocators time and happier staff can’t hurt performance....
When you meet good guys here though they really are the best!!!!
Things that need to be addressed:
Work relations training definitely for team leads/supervisors.
Consequences for abuse/discrimination at any level.
Breaks should always be given for health & safety purposes due to the manual aspect of the work.
Shadow training for new staff...even for a day or two.
The pay is not great for working very unsociable hours,,,low pay for weekend work,,,only weekend off every five weeks,,,roster not good,,,sometimes long hours to make extra cash,,,management very reactive instead of being proactive....seems like nobody is joining the dots..good for learning new skills,,,job can be varied,,,some very nice staff,,,
Exciting work environment but poor organisation from management
Ramp Agent (Current Employee) - Dublin Airport, County Dublin - 30 January 2018
Training poorly provided by the company with most new employees having to repeatedly ask management for driver training. Very short notice period for weekly roster. Exciting working environment when out on the runway.