Swissport International Ltd. Employee Reviews for Passenger Service Agent in Dublin

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3.0Job Security & Advancement
3.1Culture
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Bad management,lazy old staff rostering issues no social life
Passenger Service Agent (Former Employee) –  Dublin23 August 2018
Do not work here if you want to be treated as a number or be valued as an employee , management is poor & have zero indication how to treat their staff or communicate correctly with them, if you go to speak about an issue with them It’s put on the long finger or deal with it yourself. Rostering is awful you get a weekend off every 6 weeks and u spend most of them working as you never get ur contracted hours in ur roster so you have to make them up by working extra days you can sometimes get no 11 hour gap in ur days and most times you will finish on a late and start on an early early, there is no staff appreciation you can work a long day helping out a delayed flight no management or supervisors to be seen anywhere no Xmas party’s no Xmas bonus not even a sandwich , you receive calls on your days of begging you to work because they have a constant turn over of staff most people not lasting very long, a lot of lazy staff who just sit sending emails or pretending their busy in an office who are trained on multiple airlines but are never rostered onflights and basically given what ever shifts you want, don’t complain because you will be punished request earlies you will get lates request more hours they will drop them..,DO NOT WORK HERE!
Pros
Amazing staff who work hard
Cons
List is to long
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Passanger service agent
Passenger Service Agent (Current Employee) –  Dublin7 July 2018
The work over all is fun to do,check in passangers, doing arrivals and Marshalling flights.
The shifts are short and not a lot of hours in the week.
Bad management. Very hard to get an answer from hr etc.
Pros
Fun to do
Cons
Bad management, lack of hours
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3.0
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Productivity
PSA PASSENGER SERVICE AGENT (Former Employee) –  Dublin13 November 2017
Working for Swissport was one of the happiest moments of my life. Dublin Airport is one of the busiest in Europe and it definitely brings its excitement.

Swissport made it easier to enjoy and adapt to such a busy place. Meeting thousands of passenger every day and no two days are the same.
Pros
lovely environment
Cons
Bad management
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Overall rating

3.3
Based on 3,259 reviews
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Ratings by category

3.1Work/Life Balance
2.9Salary/Benefits
3.0Job Security/Advancement
2.9Management
3.1Culture

Swissport International Ltd. Reviews by Location