Customer Service Agent (Former Employee) – Dublin Airport, County Dublin – 21 March 2018
The way staff are treated within this company is very poor. They are very unprofessional and are very bad at replying to queries and issues you need to be solved.
HR is very poor and waiting times for documentation is ridiculous waited 3 months when I first started for a contract.
Working hours are very poor unless you take overtime which is very hard as a lot of staff want the same shifts. Staff are under paid for the work they do and are not appreciated or thanked for their dedication and hard work which they do to keep the company striving.
The only benefit from this job is the people you work alongside.
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Check in agent (Former Employee) – Dublin Airport, County Dublin – 13 November 2019
Disgraceful company to work for, 4 hour shifts starting at 5 or 6 in the morning for low rate an hour. Supervisors very un-professional, treat staff very badly. Anyone I know that works there is constantly sick, I would put this down to the continuous stressful envirnment with no support from management!