Job is so different to any other job and while the work is hard it’s quite enjoyable. However, a lot of the guys who are above ramp agents are bad mannered, verbally abusive and discriminative towards agents. Very few staff members are willing to help anyone due to the toxicity there. High staff turnover is a direct result of abuse and unwillingness to help or even be polite. Roster is all over the place, no pattern or consistency and this could easily be resolved and would be much more efficient for the company by freeing up allocators time and happier staff can’t hurt performance.... When you meet good guys here though they really are the best!!!!
Things that need to be addressed:
Roster Work relations training definitely for team leads/supervisors. Consequences for abuse/discrimination at any level. Pay Breaks should always be given for health & safety purposes due to the manual aspect of the work. Shadow training for new staff...even for a day or two.
Other Swissport International Ltd. Employee Reviews
Job Work/Life Balance
Check in agent (Former Employee) – Dublin Airport, County Dublin – 13 November 2019
Disgraceful company to work for, 4 hour shifts starting at 5 or 6 in the morning for low rate an hour. Supervisors very un-professional, treat staff very badly. Anyone I know that works there is constantly sick, I would put this down to the continuous stressful envirnment with no support from management!