Tech Mahindra
3.7 out of 5 stars.
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Tech Mahindra Careers and Employment

About the company

  • CEO
    C P Gurnani
    approve of C P Gurnani's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    €856m to €4bn (EUR)
  • Industry
    Information Technology
  • Headquarters
    Pune, India
  • Link
    Tech Mahindra website
Learn more

Explore Tech Mahindra

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Dublin, County Dublin

1 job

Rating overview

Rating is calculated based on 8.6K reviews and is evolving.



Customer Service Representative in Waterford city, County Waterford
on 5 January 2023
Not that bad
There’s honestly worst jobs out there but overall not a great experience. Unprofessional atmosphere in there within management and a lot of inappropriate behaviour from specific team leader
Technical Support in Waterford city, County Waterford
on 30 November 2022
Not a good place to work, unrealistic Vision for their staff and they never even intervene when there are situations that need to be addressed by them..
Customer Advisor in Waterford city, County Waterford
on 14 July 2022
I worked here for quite a while. When I first started the job everyone was welcoming and it felt like a team environment. After a couple of months the place feel apart from managers not assisting agents, to lack of job security as warnings were issued over small incidents and disharmony among staff as rosters were never produced until a week in advance so you couldn’t make long term plans with loved ones. The work force at this company are very nice people but certain team leaders are bringing the company down. I wouldn’t recommend this company to my friends and family and if you decide to work here I wouldn’t advise staying long term.Pros:Nice work forceBuy employees food once a monthWill be run by Tesco soon enough so hopefully more changes will be made.Very nice training staff whom try their best to give you knowledge on Tesco mobileMonthly competitions to win Tesco vouchers Cons:Hard to progressNo job security Continuous scrutiny Very slow systems that crash frequently No empathy for staff when they have a difficult callsTimetable aren’t planned in advanceStaff turn over is high as poorly runCertain Team leaders avoid helping you HR isn’t existent in the company .Doesn’t reward long serving employees as anybody can get the fired.Doesn’t grant benefits to employees apart from Christmas when they issue one for all cards.Doesn’t care about the mental health of employees as they care about the stats.Job is dependent on attendance if your sick more than 4 days your job is in question.Training provided doesn’t fully cover the work allocated so you have to learn stuff along the way.Company doesn’t issue references for future employment as it’s not in there policy.It’s very difficult to not get a warning in this company and if you do and aren’t favoured by the higher ups you won’t progress.Staff room politics and childish antics at the company.No empathy and solidarity amongst team leaders and staff.Pressure placed on agents to hit their targets by certain time span.Instructed to try get customers off the phone as quick as possible rather than building relationships.When systems crashes telling customers to call back knowing the back lash agents will get from this.Overtime is hard to get unless you work 40 hours a week and you cannot request it. Company must issue it.Doesn’t retain staff whom have experience and allow them to move to other companies.Will make one rule for agent and another rule team leaders e.g phones are prohibited on. The work floor but team leaders are allowed to use them whilst agents can’t.
Staff in Waterford city, County Waterford
on 2 July 2022
Alright place
When I was there it was good, Ops manager at the time had some problems that effected her role. Nice bunch of people to wirk with that really made you enjoy the time between calls
Customer Care Agent in Waterford city, County Waterford
on 18 June 2022
Badly run workplace
Terrible management, workers are treated like robots in this place. I enjoyed my time with my colleagues but the way the place is run is a joke and I would not recommend working here.

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Interview insights

Insights from 57 Indeed users who have interviewed with Tech Mahindra within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

Basic and math

Shared on 8 April 2021

Telecom Related

Shared on 14 February 2018

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