At first the company seems great. Making empty promises and only offering assistance when it suits them.
Their Head office employees are probably the worst out of them. They offer training and say they will support you in your role but instead expect too much from their employees and when a problem arises they do not stand behind you , be it a customer problem or other.
The flagship store is one of the worst to be in, swiftly followed by the Brown Thomas concessions where you have other managers that input on your job. Not sure yet which is worse, your direct managers telling you what to do or having to conform to the Brown Thomas standards.
If any customer complaint comes through they usually just give the customer what they want despite telling you to stick to policy. (Making you look silly and the customer smug knowing if they scream loud enough they can have what they want)
The quality of their products quickly comes to light when working for the company . You see all the faulty returns on a daily basis. It is high street quality at designer price.
It is fine as a part time or weekend position but definitely not a company to plan a career with.
Working for an unorganised company that doesn’t pay well.