TELUS International
3.8 out of 5 stars.
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TELUS International Careers and Employment

About the company

  • CEO
    Jeff Puritt
  • Company size
    more than 10,000
  • Industry
    Information Technology
Learn more


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Customer Service

20 jobs


Salary estimated from 119 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 1.2K reviews and is evolving.


Identity Operations in Cork, Ireland
on 16 September 2021
Company with good potential, but have really bad management
I feel sorry for Telus, honestly.They are always asking so much and offering nothing. They will have you on hard track with you do not agree with them. The benefits are ridiculous. (3 days sick leave paid PER YEAR, and only 50% (!!!!!!) of the wage). I should not even put this in a employee handbook.Things like: "we give you a free glass to have coffee (?)" that is fine, but if an accident happens and if you break this glass, you have to pay €15 to get another one...Before covid they had this awful "law" that we could not wear our jackets in the office because "it was too dangerous for the client's business", and the office was crazily cold.Honestly!!!I had an spotless performance during my career there, and I came across with amazing professionals, but they left and I am leaving because the situations is just ridiculous.For the wages and they way they treat us, they deserve to have just the dumb people that cannot even type a text on the computer without asking help.All the good ones are leaving
Search Analyst in Remote
on 27 July 2021
Time wasters
They will waste your time with constant 'tests for minimum wage analyst roles. Almost impossible to get in contact with anyone. They will give you extremely low hours.
on 12 May 2021
It's a great place to work
I love Telus international but I might not be able to work for long because they don't sponsor work Visas.I currently have 2 years postgraduate work visa and I wish I could work longer for Telus
Trust and safety agent in Cork
on 18 April 2021
Productive and fun workplace
excellent opportunity to work in a dynamic environment in contact with people. good time management and Human Resources Good training good resource management
Multilingual Customer Experience in Cork
on 1 March 2021
Don't even
Honestly, if you want to feel like you're back in high school, get a job here. It's literally a jungle of people criticising everything about everyone. Management does not care about any issue you have. You can complain of a guy literally following you everywhere and feeling unsafe, that HR will not care because he has a nice spot in the management area. Everyone knows managers care about the money so, they don't care how good you work but how MUCH you work. If you get sick or have any kind of issue, don't count on them for any help.

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Questions and answers

People have asked 8 questions about working at TELUS International. See the answers, explore popular topics and discover unique insights from TELUS International employees.

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  • Dress Code
  • Background Check
  • Benefits
  • Interviews
  • Working Hours

Interview insights

Insights from 26 Indeed users who have interviewed with TELUS International within the last 5 years.
Average experience
Interview is easy
Process takes about a week
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