The Book Haven is primarily a school book store and is extremely busy during the summer months supplying books to schools and to the general public. Web orders had to be downloaded and prepared for delivery, customers orders had to be prepared and checked through the till, children had to be assisted when picking the colours and type of stationary etc. The team were all very hard working, and ultimately just wanted to do their job. The management were there if we needed them and let you get on with doing your work. I really enjoyed meeting people in the shop and there was a particular sense of satisfaction when a long queue of customers were finally dealt with and all gone home satisfied with the service provided.
Gained alot of retail experience