The Estée Lauder Companies Employee Review
A customer orientated and environmentally friendly hard working position
In Aveda a typical day would consist of making a herbal fresh tea for the customers first thing in the morning which would be offered before any communication is made.
The makeup, hair and the product shelves would be cleaned and the till cashed for the day ahead.
During the day link selling, dry hair stylings and quick makeup fixes were done to guarantee a five star customer service.
It was always a fast paced busy place to work at as there would always be something to do or bookings to follow up on.
The management aided with clienteling the customers appointments to guarantee an efficient customer service.
The environment Aveda provided was almost detached from the rest of the department store which is what made it so unique.
It was a place of peace, calm and solice where anyone could come into browse and relax if even for just five minutes of their time.
The hardest part of the job was the beginning when I had to use the newly learnt skills like hair styling and makeup artistry on my customers.
The most enjoyable part of the job was when I got to get frequent customers coming back for more appointments specifically asking for me.
It was a great feeling and very motivating
The makeup, hair and the product shelves would be cleaned and the till cashed for the day ahead.
During the day link selling, dry hair stylings and quick makeup fixes were done to guarantee a five star customer service.
It was always a fast paced busy place to work at as there would always be something to do or bookings to follow up on.
The management aided with clienteling the customers appointments to guarantee an efficient customer service.
The environment Aveda provided was almost detached from the rest of the department store which is what made it so unique.
It was a place of peace, calm and solice where anyone could come into browse and relax if even for just five minutes of their time.
The hardest part of the job was the beginning when I had to use the newly learnt skills like hair styling and makeup artistry on my customers.
The most enjoyable part of the job was when I got to get frequent customers coming back for more appointments specifically asking for me.
It was a great feeling and very motivating
Ratings by category
Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Culture
Pros
The customers, The mission of Aveda, The products
Cons
The pay, The hours
Similar reviews
Good company to work for, good pay and pay rises according to your performance. Targets are high and stressful but that's expected in the role. Sometimes hard to get support from HR but area my manager was fantastic and if I couldn't reach resolution she would get it sorted in no time. Sad to be made redundant due to Debenhams closures but would definitely work for Estee Lauder companiesif given the opportunity
Pros
Good wages and job security
Cons
HR unprofessional
Enjoyed my time there, however men get paid more than women, as a manager I seen this happen on many of the brands. Hard to advance past counter manager role. Sometimes targets ridiculously unachievable
Expected to do so much paper work but not giving facilities to do so, I.e laptop, phone etc
More and more is asked of you every month I.e control Instagram pages but do not get extra pay
Expected to do so much paper work but not giving facilities to do so, I.e laptop, phone etc
More and more is asked of you every month I.e control Instagram pages but do not get extra pay
Pros
Spc
Cons
Retail hours, bad pay, and having to use your personal phone for absolutely everything. I.e workplace, insta etc