The Phone Stores
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The Phone Stores Employee Review

Big let down

2.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
11 March 2020
The phone stores not great to work for as its a franchise and a let down slow systems that crash and therefore puts unfair pressure on staff with unhappy customers and managment does little to help avoid go to vodafone direct
Ratings by category
1.0Work/Life Balance
1.0Salary/Benefits
1.0Job security/advancement
1.0Management
1.0Culture
Pros
Work with good people
Cons
Managment
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Similar reviews
1.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
27 July 2020
Same location
Retail Sales Assistant (Former Employee) - Dublin
ANYONE READING THIS..AVOID THIS JOB LIKE THE CORONAVIRUS. Basically your there to get as much from the customers as is physically possible, lie to older people and scare them where possible into signing up for contracts they neither need nor want, then when you’ve robbed them enough through their phone you are forced to ask who does their broadband, so you can rob them some more, the culture is completely wrong from the top down, basically the complaint sees you as nothing more than a money vehicle.
Pros
People you work with are nice, which is amazing considering the amount of stress managers and staff are put under.
Cons
Awful Wages, Terrible Mid and high management, flawed commission structure, bullying and pressure applied to people in shops by management to keep sales up, awful systems that belong in the 80s, lying to lovely old people who don’t know any better
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5.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
12 February 2020
Same location
Sales Manager (Current Employee) - Dublin
Enjoying my time here, its a fast paced but fun environment, plenty incentives for staff to encourage and further reward them for their contribution, always opportunity to learn more ane further your career.
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1.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
20 November 2020
Sales Advisor (Former Employee) - Dungarvan, County Waterford
Upper and middle management is awful, using scare tactics on sales advisors to get more sales. They are constantly pushing you and give out to you about sales and targets even though they are completely unachievable. Very stressful job. There were so many issues with systems they are using which makes customers very agitated and angry. If store manager is on a leave you have to do their work but you don't get paid for it. The only good thing about this are colleagues and store managers. Store managers were there for their staff although they had to work under extreme pressure.
Pros
Staff
Cons
Higher management, system, low pay, long hours
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