The Phone Stores
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The Phone Stores Employee Review

Horrible toxic environment

1.0
Job work-life balance
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Management
Job culture
6 September 2020
Avoid if at all possible, minium wage for maximum stress. Greedy owner. No people skills in higher management with maybe one or two exceptions. Sales based on scare tactics
Ratings by category
1.0
Work/Life Balance
1.0
Salary/Benefits
1.0
Job security/advancement
1.0
Management
1.0
Culture
Pros
The people I worked with in store where nice
Cons
Ignorant owner, ignorant customers, wages, unrealistic targets
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1.0
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20 November 2020
Same role
Sales Advisor (Former Employee) - Dungarvan, County Waterford
Upper and middle management is awful, using scare tactics on sales advisors to get more sales. They are constantly pushing you and give out to you about sales and targets even though they are completely unachievable. Very stressful job. There were so many issues with systems they are using which makes customers very agitated and angry. If store manager is on a leave you have to do their work but you don't get paid for it. The only good thing about this are colleagues and store managers. Store managers were there for their staff although they had to work under extreme pressure.
Pros
Staff
Cons
Higher management, system, low pay, long hours
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1.0
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27 July 2020
Retail Sales Assistant (Former Employee) - Dublin
ANYONE READING THIS..AVOID THIS JOB LIKE THE CORONAVIRUS. Basically your there to get as much from the customers as is physically possible, lie to older people and scare them where possible into signing up for contracts they neither need nor want, then when you’ve robbed them enough through their phone you are forced to ask who does their broadband, so you can rob them some more, the culture is completely wrong from the top down, basically the complaint sees you as nothing more than a money vehicle.
Pros
People you work with are nice, which is amazing considering the amount of stress managers and staff are put under.
Cons
Awful Wages, Terrible Mid and high management, flawed commission structure, bullying and pressure applied to people in shops by management to keep sales up, awful systems that belong in the 80s, lying to lovely old people who don’t know any better
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1.0
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22 July 2020
Sales Assistant Manager (Former Employee) - Wexford
I worked on the Wexford branch and it was HORRENDOUS. The owner was a creep who threatened you constantly. You are always watched on video and are rang if you are taking a break or chatting to a colleague. They use CCTV to monitor staff. They tell you to scare people to make sure you get a sale and will do anything to not give you commission. The only positive was the 2 people I worked with...
Pros
Going home, my colleagues in the store
Cons
Absolutely everything. Literally. Disgusting people to work for
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