UPS Employee Reviews

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1.0
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Stay Away
DE Billing Clerk (Former Employee) –  Dublin14 January 2020
Bad company for work, stressful, very bad magnament, just liar at the interview long days working never appreciate your job just complain they have for you nothing else.
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1.0
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Worst company ever
Driver (Current Employee) –  Dublin18 December 2019
Bad company for work, stressful, very bad magnament, just liar at the interview long days working never appreciate your job just complain they have for you nothing else
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1.0
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Not a good place to work
Delivery Driver (Former Employee) –  DUBLIN6 December 2019
Pressure all the time from start to finish they are never happy and push you all the time..management are on your back all the time.and the route learning time is so bad 3 days to learn 150 stops it's a bad place to work good place to lose weight the only good thing about it
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4.0
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one of the best companies to work for!
General Ledger Staff Accountant (Former Employee) –  Dublin West, County Dublin1 December 2019
great working environment; collaborative, professional with clear procedures and processes. software was through a VNP portal which made the system slow but wasn't a problem overall. I had to wait for 3 months to get the vetting clearance but it was definitely worth it! I would love to work for this company again at some point in the future when qualified. I would definitely recommend this employer!
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3.0
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Sehr hoher Leistungsdruck
Billing Customer Service Representative (Former Employee) –  County Dublin21 November 2019
Das 8 wöchige Training wurde in englisch schnell druchgearbeitet und man wurde dann direkt ins kalte Wasser gestoßen
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3.0
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Nice place
Import Administrator (Former Employee) –  Dublin20 November 2019
Relaxed but busy, great training provided
Lots of opportunities to grow and career in the company and in the departments
Immediate management is good, senior mgmt not so much
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2.0
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Not an overall good - bad Experience
Senior General Ledger Accountant (Former Employee) –  Citywest, County Dublin14 October 2019
Poor work life balance.
Managment needs to update their aproach to employees.
I was able to develop some areas that I didn´t have experience on.
Not a competitive salary and benefits
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1.0
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Terrible workplace.
Service Provider (Former Employee) –  Cork9 October 2019
Training was totally over the top. a week in the UK at driver school inc uniform inspections nuts. none of the training of any use. driving test every year.
I had to go in early and work on a sort line where packages would come off a number of trucks. Sometimes a truck was late still expected to carry out a full days work if it was. Heavy lifting involved here often more than i would be comfortable with. routes changing regularly often asked to cover another driver without knowing the guys route. expected to be able to get the same delivery numbers.
Management were not interested in sorting any problems just getting packages delivered. very difficult to get holidays all the good holiday weeks would be given to the managers friends. A group of long serving drivers calling the shots always trying to catch newer guys to do more and more of their work often out working late while the special ones were finished hours before and away home.
All management is based in Dublin. not able to speak directly to anyone health and safety or HR all via the local guy who did what he was told.
Glad to have gotten out of the place.
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2.0
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Customer Service
Billing Customer Service Representative (Current Employee) –  Dublin15 May 2019
I found hight competition in Italian department among colleagues. Pay attention. I suggest of speak less of your future. Enviroment is not how you can see it.
Pros
Location
Cons
Free car park
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3.0
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good opportunity to grow within the company
TRAINER FOR BILLING DEPARTMENT (Former Employee) –  Dublin19 March 2019
Good opportunity to grow within the company if you are willing to put the effort into it, great support from the teams, good and paid training, good colleagues
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2.0
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ok per un po' di tempo in assenza di un'alternativa migliore
assistenza fatturazione clienti (Former Employee) –  County Dublin7 March 2019
Assistenza clienti con problemi di fatturazione via telefono.

Non si investe in formazione, se non il primo mese quando un formatore interno ti passa delle informazioni su come usare il loro sistema informatico (molto arretrato).

La priorità è tenere i costi bassi e cercare di spillare più soldi ai clienti con degli espedienti .

Turn over molto alto in azienda. Numero di persone non sufficiente per la mole di chiamate.
Pros
orario di lavoro Lunedi Venerdi 8:45 alle 17:30
Cons
management
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2.0
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Typical call centre
Customer Service Representative (Former Employee) –  Dublin21 December 2018
Very stressful job taking calls from german customers continuously trying to trace packages awaiting delivery. Regimental company, for example for a 15 minute tea break you had to be logged out and back into your phone within 15 minutes. You weren't allowed take breaks in between calls to complete paperwork on the previous call so very stressful. Not for me!
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3.0
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Productieve, internationale werkomgeving
European District Support Administrator (Current Employee) –  Dublin17 June 2018
UPS is de grootste vervoerder van pakketten ter wereld en voorziet in vervoer van vracht en pallets.
De werkdruk is hoog, maar altijd is er steun en hulp van leidinggevenden en het management.
Door de internationale, meerdere nationaliteiten werkzaam op de site, is de sfeer goed en ontspannen.
UPS doet veel aan liefdadigheid, waarbij het personeel wordt aangemoedigd om hierin te participeren.
Pros
UPS doet veel aan liefdadigheid
Cons
te weinig waardering in de vorm van bonussen/vakantiegeld
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3.0
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CSR now closed
CUSTOMER SERVICE REPRESENTATIVE (Former Employee) –  Tallaght, County Dublin18 March 2018
Lot of job to do, have to be organized. Solve issue and find solution all the time. Need to be flexible. don't count your hours and you won't get compensation
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4.0
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Customer Service representive
CUSTOMER SERVICE REPRESENTATIVE (Former Employee) –  South Dublin, County Dublin12 February 2018
Starting in a call centre is a great experience if this is your 1st Job or just landed in Dublin and seeking for a job.
High volume of calls, but can be manageable

You develop an experience for customer service.

Great fun with colleagues.

No canteen
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4.0
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Hard physically demandind but rewarding.
Driver-Assistant/ Package deliveries (Former Employee) –  Dublin29 January 2018
An overall enjoyable and rewarding work experience. Many new systems and practices to be learned but excellently mentored by team-mate. Good communications in place.
Pros
Meet different people and hone people skills
Cons
Irregular start/finish times
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3.0
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A day in UPS
Billing Analyst (Current Employee) –  Dublin10 January 2018
A typical day at UPS is a day full of information and opportunities to get to know different aspects and people in the work place. My favourite part in the job are the people that I met there, all hard working and trustworthy.
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2.0
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prison
Billing and Customer Service Advisor (Former Employee) –  Dublin8 November 2017
one of the worst workplace that i've been for a couple of years. Bad management, wrong approach with the job and the people, no benefit.

career progression is an utopia, if you are not in the grace of the few, favouritism is in place, be careful
Pros
no pros
Cons
if you read the pros, dont need to know anything else
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4.0
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Good environment looks after employees
Warehouse Operative (Current Employee) –  Dublin14 February 2017
Good job to have loads of benefits to it and there great to work with only bad side is I only get 20 hours a week but I'd still recommend anyone to go for this job if looking for work
Pros
Health benefits 11:20 and hour
Cons
Only 20 hours a week and paid monthly
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5.0
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Fun work place!
Child carer (Former Employee) –  Dublin14 July 2016
Its a fun place to work, staff are lovely and we all work great as a team!
Great place for your kids, loads of different activites hey do with them.
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Overall rating

3.8
Based on 37,476 reviews
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3.6Work/Life Balance
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