The majority of days would have ups and downs, alot of customer care issues and system errors, these were some of the main reasons I left. We were in the middle of a massive system changeover and customers bill payments wouldn't go through, signal loss no internet etc. We would have queues out the door with complaints. These issues, coupled with having - more... to try and meet targets became almost too overwhelming, I had been in telecoms for 7 years at this point and it only felt like it was only getting worse.
The culture was always great, Management were always good to their staff, I was lucky en ... - less