3.0 out of 5 stars.
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Voxpro Careers and Employment

About the company

  • CEO
    Dan & Linda Kiely
    66%
    approve of Dan & Linda Kiely's performance
  • Founded
    1973
  • Company size
    501 to 1,000
  • Industry
    Telecommunications
  • Headquarters
    Mahon Crescent, Cork, I...
  • Link
    Voxpro website

At Voxpro, we are proud and humbled to work with companies who are transforming their industries and changing how we live. Their entrepreneurial spirit ignites our own.

Our clients are visionaries. We share their passion for connecting with their customers to provide unique and memorable experiences. Transformative ideas and disruptive technologies demand transformative outsourced customer support. We are front-line champions who help our clients’ user communities to adopt & adapt with ease and...

At Voxpro, we are proud and humbled to work with companies who are transforming their industries and changing how we live. Their entrepreneurial spirit ignites our own.

Our clients are visionaries. We share their passion for connecting with their customers to provide unique and memorable experiences. Transformative ideas and disruptive technologies demand transformative outsourced customer support. We are front-line champions who help our clients’ user communities to adopt & adapt with ease and pleasure

We’re bringing human connection back into customer service one contact at a time.

Every time a person interacts with us they feel helped, informed, supported and happy; Fact!

We relentlessly pursue operational beauty to deliver beautiful customer experience. This thinking cascades into everything we do. Voxpro is the hub to exercise your creativity. Never settle!

Learn more

Salaries

Salary estimated from 149 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 250 reviews and is evolving.

2.76 out of 5 stars.20192.00 out of 5 stars.20203.00 out of 5 stars.20212.25 out of 5 stars.20223.25 out of 5 stars.2023

Reviews

Customer Support in Cork, County Cork
on 17 July 2023
Good
The office was not very enjoyable experience for me. I did not have an assigned desk so looking for an available one every working day made me feel like I did not actually belong there. It might have change since I left.I had to change roles quite often as Covid was a very difficult period for most businesses. I know that they did the best they could at the time but the experience remained stres...
Customer service Advisor for Airbnb and Social Media Expert for Airbnb in Cork, County Cork
on 26 April 2023
Can be clannish at times
I found the whole building to be very group focused, and if you weren’t part of a “group” than you were excluded. Management were unfair at times, picking friends over others for positions etc.
Team and Project Manager in Cork, County Cork
on 24 April 2023
Productive and enjoyable
Worked there for 2 and a half years. Enjoyed the environment, flexible hours and people I worked with. The pay could be better but chances for progression did exist.
Customer Service in Cork, County Cork
on 3 March 2023
Bad company with even worse wages
I wouldn't recommend for anybody to work here unless you like to be treated like a child and make minimum wage. I Worked for the Stripe contract and they're an even worse company than voxpro.
Customer Service Agent in Cork, County Cork
on 28 August 2022
Stressful job with micro management
The stress to meet stats are unrealistic day to day and constant pressure/micromanagement from managers with little help during important cases . Bonus structure is not great.

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Questions and answers

People have asked 19 questions about working at Voxpro. See the answers, explore popular topics and discover unique insights from Voxpro employees.

Popular questions

See questions about:

  • Interviews
  • Benefits
  • Hiring Process
  • Working Culture
  • Work from Home
  • Working Hours
  • Background Check
  • Dress Code
  • Part Time Jobs
  • Salaries
  • Working Environment
  • Work Life Balance

Interview insights

Insights from 73 Indeed users who have interviewed with Voxpro within the last 5 years.

Average experience
Interview is easy
Process takes about a week

Interview questions

Experiences job history availability

Experiences job history availa...

Shared on 1 January 2019

Why should they take you What would you bring to the company If you are a team player

Why should they take you What ...

Shared on 20 May 2018

Common questions about Voxpro

Working at Voxpro

  • Customer Specialist3.3 out of 5 stars.
  • Technical Support3.6 out of 5 stars.
  • Technical Support Specialist3.3 out of 5 stars.
  • Case Manager2.0 out of 5 stars.
  • Sales Representative2.0 out of 5 stars.

Voxpro locations

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