Voxpro
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Voxpro Employee Review

Fun Colleagues, Terrible management

1.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
26 January 2020
Useless company!!! No sick day pay Silly management Getting a time off is like hiking mount everest Silly managers useless HR and no I was not fired
Ratings by category
1.0
Work/Life Balance
1.0
Salary/Benefits
4.0
Job security/advancement
1.0
Management
1.0
Culture
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1.0
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28 April 2020
Same roleSame location
Trust & Safety agent (Former Employee) - Cork
The worst company I've ever worked for. Poor pay, poor benefits, poor management, poor culture, poor you if you end up working there. The only "pro" will be on your badge after "Vox".
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2.0
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27 August 2020
Same location
Customer Service (Former Employee) - Cork
I'll start with the positives, because they are much shorter:Voxpro is a company full of people from many different countries and backgrounds, which makes for an interesting work environment. You will hear many different languages around you every day, and if you're a recent arrival to Ireland it is not a bad place to start and get your feet wet. Now for the negatives - Like any large company, your experience depends heavily on your management team, which in my experience and in the experience of many friends and acquaintances who worked there, leaves a lot to be desired. Rather than hire qualified people, Voxpro takes those who have been with the company for years and stuffs them into manager roles. Most of them are NOT manager material, and this leads to frustration and a real lack of morale. Voxpro could also care less about your work life balance. Shifts constantly change every week, at least within Airbnb, and targets that are completely unrealistic. Honestly it seems like more work to have people working different shifts every week. Why don't they just give everyone the same shift? Would make more sense to have people start on the night shift and then slowly have more preferences based on seniority. I've seen a lot of smart people work here and become disillusioned really quickly. It's not hard to become bitter when you make minimum wage working for a work a company that rewards brown nosers and squashes independent thought.
Pros
multicultural environment, nice people
Cons
unrealistic targets, shift work, low wages, no real career progression, fakeness and inauthenticity of mid and upper level management
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2.0
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7 July 2020
Same location
Team Product Specialist (Former Employee) - Cork
Voxpro is a chaotic work enviroment with no reliable management structure who demands much and offers little to its employees. No true progression as cliques are rampant. Management views workers as disposable due to nature of call center work.
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