Voxpro
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Voxpro Employee Review

Fun workplace, but unrealistic expectations, poor people management, and the HR's and accountancy's knowledge is mediocre.

3.0
Job Work/Life Balance
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Management
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30 May 2016
Fun workplace, but
1) unrealistic expectations: expected calls to be taken more than incoming calls, and more than which could be handled

2) poor people management: they are not well-prepared and with hidden arrogance

and

3) the HR's and accountancy's knowledge is mediocre, e.g. they are unable to handle a Bike2Work scheme
Ratings by category
3.0
Work/Life Balance
4.0
Salary/Benefits
4.0
Job Security/Advancement
1.0
Management
4.0
Culture
Pros
Fun workplace
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3.0
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30 January 2020
Same roleSame location
Those that work in shared services have the hardest job by having to deal with over 300 different services but get the bare minimum wage and told it will never increase even if you prove you're a top performer.
Night shift guys on 12 hour shift get basic hourly rate also.

Slave labour.
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5.0
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22 January 2019
A great company were everyone knows what has to be done and how it has to be done. It is so well organized that new people starts to feel comfortable within 2 weeks as everyone is always ready to help. The salary is fine but the training could be improved. The canteen is not the best around but i'm not sure if this depend on the chef or the management.
Pros
Company constantly try to keep you up with several activities
Cons
Training are poorly organized and the information provided is not useful for the actual job.
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2.0
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7 July 2020
Voxpro is a chaotic work enviroment with no reliable management structure who demands much and offers little to its employees.

No true progression as cliques are rampant. Management views workers as disposable due to nature of call center work.
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