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Voxpro
3.0 out of 5 stars.
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Voxpro

Voxpro Employee Review
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Good entry level opportunity

Excellent job culture, perfect for entry level positions. What I liked the most was the human interraction and communication with such a multicultural environment. Salary could be better though.

Ratings by category

4.0Work/Life Balance
3.0Salary/Benefits
4.0Job security/advancement
5.0Management
5.0Culture
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Same roleSame location
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Terrible support from Managers and the shifts were unrealistic

If you call in sick expect to be put on extra shifts when you come back. You can also expect to be working through public holidays as you will more than likely not get them off, they don’t make you aware of this in the contract. Training is awful, it’s for a duration of two weeks and at the end of it you are still none the wiser about what you will actually be doing. It’s good as a stepping stone if you have no previous experience but I wouldn’t recommend staying more than a few months as it will take a toll on you.

Pros

No pros to the job

Cons

No support
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Same roleSame location
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They dont follow the process

I was working there for 6 months and they make mistakes every month with salary,they force you take pto for change between departaments,they fired you without any information and not possible of appeal,if your manager want you out of the company have all the rights for fire you without explain and they dont give you any documentation,they have issues in the system and you cant access to your work and they discount you the day from your salary for something lime is not your fault

Cons

All
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Quite good as outsourcers go.

Good points - Inclusive employer not too hung up on previous experience, age, etc. Also a lack of severe micro management/oversight ( at least in my area of operations).Also - overall good management of work from home situation.Not so good - Awash with happy clappy pseudo American language. Everything is great/awesome even when it is very mundane/ordinary. Hyperbole is fine but gets wearing over time. Also a complete inability to manage holiday allocation - a pretty fundamental requirement in an employer. regular commitments given to get it sorted but it remains a mess.
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