Voxpro
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Voxpro Employee Review

Management are a disgrace

1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
25 October 2019
There is a serious issue of masogyniy in voxpro and nobody does anything about it.
Some of the managers take all their stress out on agents making the work life very difficult.

If you talk to the people at your desk you will most likely be told to shush.

You're allow 10minutes toilet time a day and if you go over they will bring it up
Ratings by category
1.0
Work/Life Balance
2.0
Salary/Benefits
2.0
Job Security/Advancement
1.0
Management
5.0
Culture
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2.0
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7 March 2020
Same roleSame location
Customer Service Representative (Former Employee) - Cork
The only good thing here is that you get to work with people from all around the world. Other than that can't even think of anything positive. The management only cares about the stats, rather than helping the customers or addressing your needs. HR covers management's back no matter what. As a result a huge staff turnover.
Pros
People you get to work with
Cons
Low salary. Unachievable bonuses. Poor management.
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2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
21 September 2019
Same roleSame location
Customer Service Agent (Former Employee) - Cork
Good as a first job when you arrive in Ireland.

No shift patterns=every day is different so you cannot plan anything in advance


Stressful, Dealing with mad customers, If you have a stroke of bad luck your TL will not help you.


You will get sick of this job very easily.


The salary is not the worst, nice canteen
Pros
Friends
Cons
Long hours, no shift patterns, no holiday, stress all the time
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2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
7 July 2020
Same location
Team Product Specialist (Former Employee) - Cork
Voxpro is a chaotic work enviroment with no reliable management structure who demands much and offers little to its employees.

No true progression as cliques are rampant. Management views workers as disposable due to nature of call center work.
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