They promised too much that they never gave to u (like job opportunities, developing in job etc)
*It's very good for a new start but only for this.....
*Most of the managers don't know the structure and they don't want to help the agents
*Support for agents is poor IF they reply you
*Agents should do the job that it's outside for the work (like ask for everything, even if the time off! OF COURSE it's very difficult to get it plus a manager asked me WHY I want time off!!!)
*No developing in the job
*Usually most of them refused to do their job (managers, support even if the agents)
*You belong (ha! ha! ha!).... this is actually a big joke....!!!! You never belong if you don't have "friends" you cannot move/develop!!!!
*Bonus? You cannot meet the targets that they ask because usually someone or something disturbing your job. Managers usually push you to reach the highest target for their bonus...
*No sick day pay
and no I was not fired!!!!!