Voxpro Employee Reviews for Technical Support Specialist

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5.0
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Fun workplace and cozy environment.
Google Technical Support Specialist (Current Employee) –  Cork22 January 2019
A great company were everyone knows what has to be done and how it has to be done. It is so well organized that new people starts to feel comfortable within 2 weeks as everyone is always ready to help. The salary is fine but the training could be improved. The canteen is not the best around but i'm not sure if this depend on the chef or the management.
Pros
Company constantly try to keep you up with several activities
Cons
Training are poorly organized and the information provided is not useful for the actual job.
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1.0
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Poor culture
technical support specialist (Former Employee) –  Cork, Ireland18 September 2018
Voxpro is, basically, customer support outsourced provider. The company culture is overly intimate, and management are intent on social power. Management and staff are poorly educated, and the environment is permanently stressed.
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2.0
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To many expectations, close to nothing in return
TECHNICAL SUPPORT SPECIALIST (Current Employee) –  Dublin20 May 2018
Basically another number on the salary sheet, do not take on board ideas, ask for solutions and never apply them, when issues are raised takes to long to be addressed and some are never addressed, just pushed aside.
Pros
Some health benefits, good managers
Cons
No flexibility from their side, no communication, work-life balance poor
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3.0
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Great place to begin your career
Technical Support Specialist (Current Employee) –  Cork30 November 2015
Working with large international clients, I've developed a wide range of technical, and interpersonal skills whilst at VoxPro.
Pros
Good morale at work
Cons
Lack of benefits for full time employees (ie: pension, health insurance, sick pay)
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3.0
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Relaxed workplace
Google Multilingual Tech Support (Current Employee) –  Dublin, D13 March 2015
Relaxed workplace but unrewarding salary. People is good on the floor in terms of agents and the environment is very relaxed.
Pros
Snacks
Cons
Long hours, non rewarding
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Overall rating

3.1
Based on 217 reviews
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Ratings by category

3.1Work/Life Balance
2.9Salary/Benefits
2.7Job Security/Advancement
2.7Management
3.2Culture

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