Voxpro Employee Reviews for Technical Support Specialist
Technical Support Specialist9 reviews
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This place is not for the long stay if you don't progress. Get the experience and run. This will mess up with your sleep schedule and worst of all, with your social life. People forget how valuable the time after work spent with your significant others is and you get none with the late shifts.Basically when you're scheduled to work that is all there is - work. Just work 4/7 days/week.
Work times on most contracts is horrible
Those that work in shared services have the hardest job by having to deal with over 300 different services but get the bare minimum wage and told it will never increase even if you prove you're a top performer. Night shift guys on 12 hour shift get basic hourly rate also. Slave labour.
A great company were everyone knows what has to be done and how it has to be done. It is so well organized that new people starts to feel comfortable within 2 weeks as everyone is always ready to help. The salary is fine but the training could be improved. The canteen is not the best around but i'm not sure if this depend on the chef or the management.
Company constantly try to keep you up with several activities
Training are poorly organized and the information provided is not useful for the actual job.
Basically another number on the salary sheet, do not take on board ideas, ask for solutions and never apply them, when issues are raised takes to long to be addressed and some are never addressed, just pushed aside.
Some health benefits, good managers
No flexibility from their side, no communication, work-life balance poor
Fun workplace, but unrealistic expectations, poor people management, and the HR's and accountancy's knowledge is mediocre.
Fun workplace, but 1) unrealistic expectations: expected calls to be taken more than incoming calls, and more than which could be handled 2) poor people management: they are not well-prepared and with hidden arrogance and 3) the HR's and accountancy's knowledge is mediocre, e.g. they are unable to handle a Bike2Work scheme
Working with large international clients, I've developed a wide range of technical, and interpersonal skills whilst at VoxPro.
Good morale at work
Lack of benefits for full time employees (ie: pension, health insurance, sick pay)
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