Voxpro
Get weekly updates, new jobs, and reviews

Voxpro Employee Reviews for Technical Support Specialist in Cork

Job Title
Technical Support Specialist5 reviews
Location
Cork5 reviews
Ratings by category
Found 5 reviews matching the search
See all 233 reviews
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Those that work in shared services have the hardest job by having to deal with over 300 different services but get the bare minimum wage and told it will never increase even if you prove you're a top performer.
Night shift guys on 12 hour shift get basic hourly rate also.

Slave labour.
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
A great company were everyone knows what has to be done and how it has to be done. It is so well organized that new people starts to feel comfortable within 2 weeks as everyone is always ready to help. The salary is fine but the training could be improved. The canteen is not the best around but i'm not sure if this depend on the chef or the management.
Pros
Company constantly try to keep you up with several activities
Cons
Training are poorly organized and the information provided is not useful for the actual job.
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Voxpro is, basically, customer support outsourced provider. The company culture is overly intimate, and management are intent on social power. Management and staff are poorly educated, and the environment is permanently stressed.
Was this review helpful?
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun workplace, but
1) unrealistic expectations: expected calls to be taken more than incoming calls, and more than which could be handled

2) poor people management: they are not well-prepared and with hidden arrogance

and

3) the HR's and accountancy's knowledge is mediocre, e.g. they are unable to handle a Bike2Work scheme
Pros
Fun workplace
Was this review helpful?
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Working with large international clients, I've developed a wide range of technical, and interpersonal skills whilst at VoxPro.
Pros
Good morale at work
Cons
Lack of benefits for full time employees (ie: pension, health insurance, sick pay)
Was this review helpful?
Rate your recent company
Share your experience to help others