Voxpro
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Voxpro Employee Review

Fun workplace, but unrealistic expectations, poor people management, and the HR's and accountancy's knowledge is mediocre.

3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
30 May 2016
Fun workplace, but
1) unrealistic expectations: expected calls to be taken more than incoming calls, and more than which could be handled

2) poor people management: they are not well-prepared and with hidden arrogance

and

3) the HR's and accountancy's knowledge is mediocre, e.g. they are unable to handle a Bike2Work scheme
Ratings by category
3.0
Work/Life Balance
4.0
Salary/Benefits
4.0
Job Security/Advancement
1.0
Management
4.0
Culture
Pros
Fun workplace
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Cons
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Tech Support & Shared Services (Former Employee) - Cork
Those that work in shared services have the hardest job by having to deal with over 300 different services but get the bare minimum wage and told it will never increase even if you prove you're a top performer.
Night shift guys on 12 hour shift get basic hourly rate also.

Slave labour.
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2.0
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Voxpro is a chaotic work enviroment with no reliable management structure who demands much and offers little to its employees.

No true progression as cliques are rampant. Management views workers as disposable due to nature of call center work.
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