Management and HR are terrible at their job. They always refuse to give your normal days off, you have to insist and insist to have a chance to have them.
You have to take screenshots of your schedule because they often messed it up.
I asked for a simple letter stating my employment status. I had to wait 4 days and the got the starting date wrong, so I have to ask for it again.
if you arrive 10 minutes late they took 1h from your salary, if you have to stay 20 minutes more to assist a customer they won't pay a dime.
management, schedule, location