Account verification and disabled account appeals

Indeed reviews employer accounts to protect jobseekers and promote platform safety. This article explains how to verify your employer account. We'll also explain how you can appeal a disabled account.

The verification or appeal options available to you may vary. These options are based on your location and account status.

Tip: If your company already has a verified account, ask your account administrator to add you as a user instead.

Account verification

You may get a banner or prompt in your employer account asking you to verify your account. Click or tap the banner or follow the prompt to choose a verification method.

Verification methods

Work email

Receive a one-time code at your company email address.
Your email must match your company website.

Example: yourname@yourcompany.com

Third-party verification service

Use secure third-party identity verification service Persona.
Visit their website directly for more information.

Document upload

Upload a business document for verification. We accept one of the following:

Utility bill. For example, an invoice for broadband, electricity or water.
Government-issued certificate. For example, a business licence or articles of incorporation.
Tax permit or licence. For example, a sales tax licence.
Insurance document. For example, a company liability insurance.
Industry-specific licence. For example, a health inspection or an estate agent licence.
Lease or franchise agreement
Bank agreement

Important: Not all verification methods may be available to you. These options depend on your location and your account's current status.

What happens next

Most requests are processed quickly.
In some cases, additional review may be required. Our team will follow up by email with the next steps.

Disabled account appeals

If your account has been disabled, you can submit an appeal from the Appeal Rejection page. Sign in and choose a verification method to support your appeal.

Verification methods

Third-party verification service (fastest option)

Use third-party service Persona to verify your identity.
You'll need a government-issued photo ID.
ID.me and Persona are not available in IL, TX, or WA.
Review the Persona privacy policy for more information.

Work email

Receive a one-time code at your company email address.
Your email must match your company website.

Example: yourname@yourcompany.com

Document upload

We accept one of the following:

Utility bill. For example, an invoice for broadband, electricity or water.
Government-issued certificate. For example, a business licence or articles of incorporation.
Tax permit or licence. For example, a sales tax licence.
Insurance document. For example, a company liability insurance.
Industry-specific licence. For example, a health inspection or an estate agent licence.
Lease or franchise agreement
Bank agreement

We don't accept:

Public documents

Important: Some countries have public business registries. If your document is from one of these countries, send an extra document, like a utility bill.

What to expect after submitting your appeal

Our team will review your appeal and follow up by email.

If your appeal is approved

Your account may be reactivated.

If your appeal is not approved

You may receive an email from employer-appeals@indeed.com.
We'll include more information or next steps.

FAQs

Question: Can I post jobs while waiting for verification?

Answer: No. You can create job postings, but they won't go live until your account is verified.

Question: Can I appeal if my verification is denied?

Answer: Yes. Visit the Appeal Rejection page and submit an appeal form with extra documents. If you're located in the US, you may also request a call.

Question: Can I add team members after I'm verified?

Answer: Yes. The account administrator can add users without separate verification.

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Account verification and disabled account appeals