Business Development Executive - North European Groups Department - Dublin based (hybrid)

THE COMPANY

The Abbey Group is an established and fast-growing Destination Management Company dedicated to selling the destinations of Ireland and the UK to the International travel trade on a B2B basis. The Group has offices in Dublin and Edinburgh with a remote team presence across Ireland, the UK and a number of European countries. Today, the group consists of Abbey Ireland & UK, Abbey Conference & Events and Moloney & Kelly Ireland & UK.

The Group has four divisions specialising in specific types of inbound tourism:

• Group Travel
• Individual & Online Travel
• Incentive & Luxury Leisure Travel
• Conferences & Events

WHY WORK FOR US

• Progressive Company
• Learning and development opportunities – individual training budget per year
• Active Social Committee and Green Team including free events throughout the year
• Deloitte Best Managed company for 14 consecutive years
• Hybrid/blended working option available
• Employee Assistance Programme – health & wellbeing support
• Company bonus scheme
• Flexible benefit contribution towards pension or health care plan
• Up to 60 days per year remote working abroad
• A paid day off on your birthday & an additional paid day off over the Christmas period
• The Abbey Group is proud to hold a certification for being a Great Place To Work UK & a Great Place to Work Ireland

Some international travel may be required and will be in compliance with the company’s safe travel policy.

TITLE OF VACANCY:

Business Development Executive, North European Groups Dept Ireland

(Dublin hybrid)

BACKGROUND:

We are seeking an experienced, commercial Business Development Executive with a proven track record in converting business from the German speaking markets inbound to the Ireland & UK.

The individual will be a commercially driven self-starter with excellent interpersonal skills, articulate with total fluency in written and spoken English and German.

This role will report to the Business Development Assist. Manager German speaking Groups Department.

CORE DUTIES INCLUDE:

• Develop and maintain strong relationships with both existing and potential new clients in the North Europe Groups Market. This includes German speaking markets, Scandinavia, Benelux and other East Europe countries.
• Active hands on role in the Business Development function for Abbey Ireland & UK for the North European Groups Department. This will involve the preparation and costing of proposed client group and series programs and dealing with the client to ensure their subsequent conversion to confirmed business.
• Following up with the client in a timely way to convert offers and quotes into profitable sales.
• Full utilization of the Tourplan system to generate all quotations and subsequent follow up, also ensuring that the confirmed proposal is accurately reflected in Tourplan.
• Full utilization of our CRM system.
• Any agreed sales and marketing activities, either in Ireland/UK or in the overseas market place. This could take the form of either desk based activities or direct agent/client interaction.
• The position may also extend to cover support in any of the other company departments as the need arises, in particular North European Markets Ireland Customer Care Team

-The Account Handling/Customer Services function for Ireland and for some group files for UK as required within the North European Markets Group Department – key to this is to ensure that client group operations requirements for the department operate smoothly and in a timely fashion.

-Full utilisation of the Tourplan system to generate all client and supplier communications also ensuring that the confirmed proposal is accurately reflected in Tourplan thereby facilitating a smooth and accurate accounting process.

-Assistance with the supervision of any trainees assigned to the area

-For Customer Care tasks, you will report to the North European Markets, Head of Department.

• Responsibility for operating the Department’s 24 hour emergency phone number on a rotational basis.
• Any other duties as assigned from time to time by your Manager or Director(and this could be in another department within Abbey Ireland & UK).

REQUIREMENTS

Essential

• Fluency in German required (oral & written)
• Excellent organizational skills with good attention to detail
• Being achievement focused and sales driven
• Strong positive communication skills

Desired

• Relevant 3rd level degree in Business, Languages or Tourism or relevant experience
• Very good knowledge of MS Office.
• Good knowledge of the Irish tourism industry product is a distinct advantage.
• Being client focused, friendly and diplomatic
• Team player able to work in a busy environment
• A desire to be the best for yourself and your clients

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Bike to work scheme
• Employee assistance program
• Work from home

Schedule:

• Monday to Friday

Application question(s):

• What are your salary expectations?
• What is your notice period?
• As German language is essential for this role, what is your level of German?

Work authorisation:

• Ireland (preferred)

Work Location: Hybrid remote in Dublin 8, CO. Dublin

Application deadline: 20/10/2024
Reference ID: BD GE Ireland