Front of House Specialist

ABOUT SISU CLINIC

Welcome to where beauty meets medicine. At Sisu Clinic we have 25 successful Doctor-led Aesthetic Clinics in Ireland, London and the USA.

We specialise in age-prevention & restorative non-invasive treatments, including but not limited to; Botox, Dermal fillers, Skin boosters, Thread lifts, and more.

Founded in 2018 by Dr James Cotter and Dr Brian Cotter, along with serial entrepreneur Pat Phelan, we’re a purpose-driven organization that embraces the value of each one of its team members and are constantly striving to improve.

YOUR NEW ROLE

We have a fantastic opportunity for an enthusiastic, talented Front of House Specialist to join our team.

We’d love to hear from you if you’re someone who is just as passionate about our patient-focused approach as we are, and who can really align themselves with our company values of Empathy, Integrity, Innovation & Timelessness.

This position will be Part-Time with working hours of 15-30 per week, and you’ll be based in our beautiful, modern Galway clinic.

RESPONSIBILITIES:

• Open and close the Clinic
• Ensure the smooth running of the overall day-to-day operations of the clinic
• Be responsible for operating the Point-Of-Sale and booking system including end-of-day reconciliation
• Ensure patients feel welcomed by providing an informative and engaging experience during every visit
• Manage the appointment book and keep patients informed of any changes in a timely manner
• Deal with incoming and outgoing enquiries, both via phone and email.
• General stock management
• Drive sales through excellent patient consultation and sharing of product knowledge to achieve your personal objectives and the retail targets
• General upkeep and housekeeping of the clinic

ROLE REQUIREMENTS

You’ll need some special skills to join Sisu as our next Front of House superstar!

• Positive, enthusiastic, with a ‘can do’ attitude
• Passionate for people and able to quickly build rapport
• Friday & Saturday availability
• Patient focused with an empathetic approach to patient care
• A strong listener and communicator
• Responsive with an ability to adapt to change
• Committed to continuous development and improvement
• A team player, with an excellent attitude towards your work
• Reliable and trustworthy
• Strongly driven to succeed with a sense of urgency, and able to plan and manage time effectively to meet deadlines and goals

AND, WHAT CAN WE OFFER YOU?

At Sisu, we believe in offering our employees permanent employment. We’ll provide you with opportunities to develop with our company as we continue to expand at a rapid pace!

We offer:

• Extensive onboarding & training
• Employer pension contribution
• Health insurance
• Free & discounted treatments
• Retail discounts

INTERESTED?

We’d love to hear from you! Get in touch by applying through the link.

By submitting your application, you acknowledge and agree that your personal data will be processed by both our organisation for the purposes of recruitment. We take the protection of your personal data seriously and will ensure that appropriate measures are taken to safeguard your information.

Job Type: Permanent

Pay: €14.50 per hour

Additional pay:

• Commission pay

Benefits:

• Company pension
• Employee discount
• Private medical insurance
• Store discount

Schedule:

• Day shift

Application question(s):

• Are you available to work on Fridays & Saturdays?

Experience:

• Customer service: 1 year (preferred)

Work Location: In person