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General Manager

Kudos Creative Catering
Cork, County Cork
€30,000–€40,000 a year - Full-time

Location

Cork, County Cork

Full job description

Full job description

Kudos Creative Catering are currently hiring a General Manager to join our team in Fota Wildlife Park Cork, to oversee operations at our Savannah and Oasis Cafes.

Role Overview

  • The General Manager will lead the team in ensuring the cafes operate effectively.
  • Leading the front and back of house teams in ensuring service runs smoothly and the appropriate preparations are in place for every shift.
  • Must ensure that our brand standards and SOP’s are adhered to in order to deliver an exceptional customer experience.
  • Build the team through training and development.
  • Ensuring great selling and profit.
  • Always ensures customer satisfaction and product quality.
  • Manages safety and security within the cafes. Ensures that staff are trained and current in terms of how to handle safety procedures.

Experience:

  • 3+ years of managerial experience in a similar fast paced environment
  • Customer service experience
  • Experience in hiring, training and developing staff

Required Knowledge, Skills and Abilities:

  • Ability to manage Cafe operations independently and work on own initiative.
  • Ability to manage effectively in a fast-paced environment
  • Ability to multi-task effectively.
  • Deep knowledge of customer service techniques and ability to express these to staff
  • Strong operational skills in a customer-service environment

Job Type: Full-time

Pay: €30,000.00-€40,000.00 per year

Schedule:

  • Day shift
  • Weekend availability

Work Location: In person

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