IT Systems Administrator

About the Company

QT9 Software is a fast-growing SaaS software provider for a Quality Management software solution. We believe in investing in our employees by providing a culture that fosters growth, hard work, and fun. We have several employee outings per year to ensure our “family” feel and high level of team engagement. Not only is our company great for employee environment, it’s great for our customers, too! We save our customers thousands of Euros per year and enjoy a 94% customer retention rate. Our positions are onsite in Killarney, Co. Kerry, Ireland.

Advantages of working at QT9 Software

Strong culture where people are our most valuable asset

Growing team with a small company feel

Provide you with support you need to succeed in your role

Competitive compensation package with great benefits

Prime location in Killarney Town Center

We’re seeking a Full-Stack Infrastructure & Support professional to provide first- and second-level technical support and optimize our end-to-end technology environment. This individual reports to the Director of IT Security (USA) and supports both Ireland and U.S. operations, utilizing time zone differences within a follow-the-sun support model. The role blends user support with advanced systems administration and infrastructure management. This is an excellent opportunity for a proactive systems administrator who enjoys owning infrastructure, strengthening security, and continuously improving IT operations.

What You’ll Do

You will provide responsive support for laptops, desktops, office devices, and enterprise applications while administering and supporting Microsoft 365 (Azure AD, Exchange, SharePoint, OneDrive, Teams), Active Directory, VPN, and access controls across cloud and on-prem environments. You’ll manage server and virtualization infrastructure including VMware, Hyper-V, Windows Failover Clustering, IIS, SQL Server (2019/2022), and Unix-based systems, while overseeing backup and disaster recovery solutions (Veeam, Zerto), SMTP configuration, load balancing, and certificate management. This role also includes troubleshooting network services (TCP/IP, DNS, DHCP), supporting physical security systems and IT asset management, maintaining vendor relationships (VOIP, ISP, cellular), automating processes using PowerShell, tracking requests through a ticketing system, and providing occasional after-hours support as needed.

Requirements

• Associate’s or Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience) preferred.
• 3-5 years in IT support or systems administration
• Microsoft 365 and Azure AD administration
• Active Directory and Group Policy management
• Networking fundamentals (TCP/IP, DHCP, DNS)
• Windows Server administration
• Virtualization (VMware, Hyper-V) administration
• IIS and SQL Server administration
• UNIX exposure and familiarity
• Practical knowledge of ITIL framework

Job Type: Full-time

Benefits:

• Additional leave
• Company pension
• Private dental insurance
• Private medical insurance

Ability to commute/relocate:

• Killarney, County Kerry: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Which operating systems have you primarily supported?
• Please share your pay requirement/range:

Experience:

• sysadmin: 3 years (required)

Work Location: In person