Customer Support Analyst jobs
Create and maintain
support documentation and procedures. Participate in out of hours
support rota (every 3 weeks). Support
Analyst Team Lead – Job Description.
A team of highly experienced technology and security professionals to work with and
support you. We have found that when it comes to
customer service, a little…
Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers.
JOB SUMMARY: The Intelligence
Analyst, assigned to…
customer advisory and engagement skills. The security
analyst will verify the vulnerabilities; correlate and collate the information and develop,…
The ability to communicate well and demonstrate a good understanding of
customer issues together with the aptitude to develop a natural empathy with customers…
GCS Recruitment Ireland
€30,000 - €35,000 a year
Provide 1st Level
support to their customers across Security, Infrastructure and Network domains. Experience with level 1 support.
The Next Step for you:
Deliver escalated Incident Management in line with agreed
support expectations. What you will be doing;
Deliver Critical Incident Management in line with the…
Ensure strict adherence to SLA when dealing with
customer tickets/calls. May be required to provide technical training to
customers - systems administration and…
+5 years’ experience with excellent communications & compliance skills, together with experience identifying and leading process change, in a customer-facing…
customer service in person, via phone and email as appropriate. This new role will be responsible for providing assistance to IT support…
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