Customer Support Analyst jobs
Manage helpdesk trouble ticket queues and reporting on
support case workload. Provide superior user
support for Siebel CRM application, including Pricing,…
Handle sensitive escalated
customer issues. Do you have what it takes to continuously provide outstanding
Customer support? What would you do all day?
South Dublin, County Dublin
€25,000 - €30,000 a year
Identifying and prioritising
customer support queries. Demonstrating superior
customer service in handling enquiries. Previous
Support experience is required.
Minimum of 1 year of relevant experience in
customer support and or technical support role. Active listening and responsible for providing the best
Previous work experience of
Customer Service / Support in an application support environment. Assist with on-site
support of IT business system implementations…
support person is responsible for supporting multiple complex applications. The position requires on-call
support in a 24 x 7.
Ability to learn, understand and
support new applications. Previous experience of
Customer Service / Support in an application support environment.
This role may suit someone looking to transition from IT
support to customer support in a dynamic business environment. What You Bring to The Team:
It will also be required to align with PTSB¿s Strategic Digital Transformation Programme to understand the
customer journeys and value streams in order to…
Excellent communication skills and
customer service orientated; Provide commercial and technical
support to business development and analytics activities;
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