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    • We are seeking motivated and reliable Field Agents to support the Re‑turn programme across the Laois/Offaly region.
    • Abtran is currently recruiting full-time, permanent Customer Service Advisors for our Cork office.
    • Premium office location with great travel links.
    • We are seeking motivated and reliable Field Agents to support the Re‑turn programme across the Laois/Offaly region.
    • This position requires fluency in Irish.
    • Fully remote options are available for Irish speakers located outside Cork.
    • Premium Pay on Weekends and Bank Holidays.

Job Post Details

Re-turn Field Agent - job post

Abtran
2.6 out of 5 stars
County Laois
Full-time
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Job details

Job type

  • Full-time

Location

County Laois

Full job description

Salary: €0 per year
Reference: 2026-104

Overview
We are seeking motivated and reliable Field Agents to support the Re‑turn programme across the Laois/Offaly region. This role is ideal for someone who enjoys working independently, engaging with retailers and stakeholders, and representing the organisation in a professional and solution‑focused manner.

To be considered for this role you must be located in the Laois/Offaly area. Unfortunately, applications from outside this region will not be accepted.

Key Responsibilities
  • Conduct on‑site visits to retailers, collection points, and partners to ensure compliance with Re‑turn processes and standards
  • Provide guidance, training, and support to retailers on system usage, operational requirements, and best practices
  • Monitor and report on site performance, equipment issues, and operational challenges
  • Act as the primary point of contact for assigned locations, building strong working relationships
  • Complete field reports, documentation, and updates in a timely and accurate manner
  • Escalate issues to the appropriate internal teams where required
  • Support rollout activities such as Bulk RVM launches and other projects within the region
  • Represent the Re‑turn brand professionally at all times

Skills & Experience
  • Strong communication and interpersonal skills
  • Ability to work independently and manage a regional schedule
  • Experience in field operations, retail support, customer service, or compliance (preferred but not essential)
  • Problem‑solving mindset with a practical, hands‑on approach
  • Full clean driving licence and willingness to travel outside of home county
  • Comfortable using mobile apps, reporting tools, and basic digital systems

Personal Attributes
  • Professional, approachable, and confident engaging with retailers
  • Organised and dependable with strong attention to detail
  • Adaptable and comfortable working in a fast‑moving environment
  • Positive attitude and commitment to delivering high‑quality support

Location
  • Laois/ Offaly region (field- based)
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