About the job:
As an Outreach Support Worker, you will be on the frontline in Dublin City, helping those who need it most. Your role will involve providing essential support services, connecting individuals to vital resources, and advocating on their behalf. You will work with adults experiencing rough sleeping, supporting them into short-term homeless accommodation and making appropriate referrals to permanent housing options particularly through the Housing First approach.
This service also ensures that individuals are linked with appropriate housing and health services to help prevent further episodes of rough sleeping. We offer 10 dedicated training days throughout the year to support your ongoing development. Regular supervision is provided, tailored to individual needs, with a focus on enhancing your knowledge, skills, and professional growth. This role offers an opportunity to develop your skills in case management, stakeholder relations, advocacy, crisis management skills and more.
Join the outreach team to help individuals secure more permanent accommodation and support their personal development. Be a part of our Dublin Simon success stories.
Contract Type : Full time Permanent
Working Hours: 37.5 hours a week - Morning Shifts (From 7am) Evening Shifts (Until 1am)
Salary: Depending on experience - Range of €33,500 - €38,250
Responsibilities:
1. Outreach, Engagement & Stakeholders
- Provide in-reach and out-reach support to rough sleepers.
- Strong personal skills to build relationships with clients
- Work as part of the wider outreach team to support clients, and liaise with the Housing First team on an ongoing basis.
- Developing relationships with key stakeholders
- Assist in the running of the mobile health unit.
2.Client Assessment & Support
- Identify, conduct counts and monitor hot spots for rough sleepers.
- Conduct assessments, supporting clients in securing accommodation, residential treatment, and access to medical services.
- Provide robust signposting service with referrals to relevant services.
- Implement and deliver harm reduction and mental health interventions and initiatives.
3. Case Care Management & Health and Safety
- Work within the case and care management systems and protocols, while meeting the needs of rough needs of rough sleepers and being respectful and professional.
- Manage the referral system so clients can access services quickly.
- Maintain health and safety within the building and on the street.
4. Crisis respond & Incident Management
- Respond and follow up on incidents.
- Assessment and management of risks to ensure the protection of all clients.
Requirements:
- NFQ level 7 qualification in a relevant field and 6 months relevant experience
Or
- NFQ level 6 qualification in a relevant field and 1year of relevant experience
Or
- NFQ Level 5 qualification in health, community, or social care and 2 years relevant experience, including experience in a residential setting.
- Full Irish Driving Licence.
Benefits to working with Dublin Simon Community:
- 25 days annual leave
- 5% matched contribution to your pension Paid Sick Leave Policy
- Paid Maternity Leave Policy
- Bike to Work Scheme
- Commuter Travel Tax Savers Ticket
- 1st-week Comprehensive Training Progression Opportunities
Shortlisting will be in progress throughout the period that the vacancy is live, so you may be called for interview and/or the vacancy may be filled before the closing date.
Pay: €33,500.00-€38,250.00 per year
Application question(s):
- In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid Employment Permit. Do you require an Employment Permit to work in Ireland?
- Garda Vetting applies to roles with access to children or vulnerable persons. We will check with An Garda Síochána for any criminal record or relevant information. Have you ever been, or are you currently, subject to criminal charges or investigations?
- Do you have a full drivers license?
Work Location: In person
