Application Support jobs in Dublin, County Dublin

Description du poste

Who we are looking for

Amundi has an opening for a Junior Support Analyst VIE to join our growing team in Dublin. The successful candidate will have the opportunity to apply their existing technical skills to the support of trade management and execution activities within Europe’s largest Asset Manager.

Why this role is important to us

The Application Support team provides day-to-day assistance for end-users of ALTO – Amundi’s internally developed investment platform, now also used by over 50 external clients globally.

What you will be responsible for

• Providing 1st level application support for production issues from initial contact through to resolution and documentation, including root-cause identification and preventative action, collaborating with business users and technology teams to resolve issues in a timely manner.

• Using incident/problem management/prioritisation skills in the support of critical Investment business processes from Order management, Trading to Decision support and Portfolio management.

• Processing user requests for application access and authorisation.

• Helping to onboarding new clients onto the OMS, Trading, PMS and Risk modules of the ALTO platform.

• Document and optimize the support activity.

• Provide end-user training, where necessary.
  

What we value for the role

• Knowledge of the Investment or Asset Management industry

• Desire to progress within their role, both technically and in terms of business knowledge.

• Fluency in English

• Good communication skills, including the ability to communicate with business and development teams on both functional and technical topics.

• Ability to work as part of a team, but also independently on own initiative, once trained.

• Ability to work on both project and business-as-usual activities simultaneously.

Télétravail : hybride

• Critères de candidature

  Date de prise de fonction

  26/10/2026

  Durée

  24

  Poste avec management

  Non

  Niveau d'étude minimum

  Bac + 3 / L3

  Formation / Spécialisation

  Education & Preferred Qualifications · Degree level qualification in engineering, computer science or finance.· Good understanding of financial markets and traded instruments, including of the role of Front, Middle and Back Office applications within Investment Management.· Hands-on experience with XML and SQL
  

  Langues

  English (Fluent)

• Entreprise Amundi

  Premier gérant d'actifs européen parmi les 10 premiers acteurs mondiaux (1), Amundi propose à ses 100 millions de clients - particuliers, institutionnels et entreprises - une gamme complète de solutions d'épargne et d'investissement en gestion active et passive, en actifs traditionnels ou réels. Cette offre est enrichie de services et d'outils technologiques qui permettent de couvrir toute la chaîne de valeur de l'épargne. Filiale du groupe Crédit Agricole, Amundi est cotée en Bourse et gère aujourd'hui près de 2 300 milliards d'euros d'encours (2). Ses six plateformes de gestion internationales (3), sa capacité de recherche financière et extra-financière, ainsi que son engagement de longue date dans l'investissement responsable en font un acteur de référence dans le paysage de la gestion d'actifs.
  Les clients d'Amundi bénéficient de l'expertise et des conseils de 5 500 professionnels dans 35 pays.
  Amundi, un partenaire de confiance qui agit chaque jour dans l'intérêt de ses clients et de la société.
  
  (1) Source : IPE « Top 500 Asset Managers » publié en juin 2025 sur la base des encours sous gestion au 31/12/2024
  (2) Données Amundi au 30/06/2025
  (3) Paris, Londres, Dublin, Milan, Tokyo et San Antonio (via notre partenariat stratégique avec Victory Capital)