Assistant jobs

Role:

Due to continued growth Potter Cowan one of Ireland’s leading independent distributors of kitchen products and components are seeking an Office Administrator. In Potter Cowan are more than a market leading independent distributor of kitchen product and components. We are a team built on respect, integrity, inclusivity and transparency. We are committed to fostering a workplace that focuses on these values, which have been the platform of our success to date. We are committed to fostering a workplace that promotes personal development and empowerment of every employee. If you want to work in a company where you feel valued, trusted and inspired then we invite you explore this exciting job opportunity. This role will be based in our Head Office located in Duncrue Crescent, Belfast

Job Summary

This role requires a highly organised and proactive Office Administrator to support the day-to-day operations of Potter Cowan’s Belfast HQ. This pivotal role ensures the smooth running of our internal processes, supports customer and supplier communications, and provides key assistance to our Business Development Unit. It’s an ideal opportunity for someone who thrives on structure, precision, and cross-functional collaboration.

Key Responsibilities

• Provide administrative support across departments, including filing, data entry, and document control
• Manage inbound calls and emails with professionalism and accuracy
• Assist with order processing, delivery scheduling, and invoice queries
• Maintain accurate records across CRM, ERP, and finance systems
• Support diary management, meeting coordination, and travel arrangements
• Help prepare reports, presentations, and internal communications
• Assist the Business Development Unit with lead tracking, CRM updates, and appointment scheduling
• Monitor follow-up actions from internal and external meetings
• Ensure front-of-house standards are maintained, including tidy and organised workspaces, well-stocked supplies, and a welcoming reception/trade counter area for customers.

Skills & Qualifications

• Proven experience in an administrative or office support role
• Excellent communication and interpersonal skills
• Strong attention to detail and organisational ability
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook
• Proven ability to multitask and prioritise in a fast-paced environment
• A positive, solutions-focused attitude and team spirit

Job Type: Full-time

Benefits:

• On-site parking

Work Location: In person