Brown Thomas Loyalty jobs

Reports to: Retail Area Sales & Marketing Manager

Job Location: Brown Thomas Dundrum, Dublin

Contract type: Permanent Contract, 37.5 hours per week over 5 days

Hourly Rate: €16.50

Experience: Retail Sales 1 year (required)

Language: English (required)

About the Role

At Poco Beauty we believe make-up is about confidence, creativity and connection. As one of our highly skilled make-up artists you will use your expertise and love for beauty to deliver a warm, inspiring and personalised in-store experience. You will educate customers on products and techniques that help them feel their absolute best.

You will thrive as part of a passionate team that creates impact through in-store events and delivers exceptional visual merchandising standards that stand out on the high street. If you are a driven self-starter looking for a long-term career in beauty this is your chance to join an exciting brand that values individuality and growth.

While a qualification in make-up artistry or previous retail make-up experience is desirable we also welcome applicants with strong amateur experience who can demonstrate skill and creativity.

Key Responsibilities

Customer Experience and Sales

• Consistently achieve individual and store sales targets as agreed with your line manager
• Deliver authentic and personalised customer service every time
• Build lasting relationships with customers in-store and online to encourage loyalty and repeat business
• Introduce customers to upcoming in-store events promotions and brand activities
• Create engaging experiences that inspire customers and promote the Poco Beauty brand

Brand Representation and Events

• Represent Poco Beauty with passion, knowledge and professionalism
• Support and participate in exciting in-store events and activations
• Share brand knowledge in line with company guidelines

Operations and Standards

• Take part in ongoing training to stay up to date with new products and techniques
• Complete daily and weekly operational tasks to a high standard
• Maintain excellent counter hygiene, housekeeping and presentation at all times

What We’re Looking For

• Qualification in make-up artistry or previous retail make-up experience preferred but not essential
• Ability to provide outstanding customer service in a fast-paced retail environment
• Excellent Communication Skills
• Flexibility to work retail hours, including days, evenings, weekends and special events

What We Offer

• Competitive salary
• Commission scheme
• Ongoing training and professional development
• Employee discount on Poco Beauty products
• Supportive and inspiring work environment
• Store Discount

Job Type: Full-time

Pay: €16.50 per hour

Expected hours: 37.5 per week

Benefits:

• Company events
• Company pension
• Employee discount
• Store discount

Ability to commute/relocate:

• Dublin, County Dublin: reliably commute or plan to relocate before starting work (required)

Experience:

• Makeup application: 1 year (required)
• Retail sales: 1 year (required)

Language:

• English (required)

Work authorisation:

• Ireland (required)

Location:

• Dublin, County Dublin (required)

Work Location: In person