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Business Intelligence Analyst jobs in Tallaght, County Dublin

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    • Maintain the daily relationship with the business intelligence supplier.
    • Perform ad-hoc data analysis to support the business initiatives.
    • Experience translating business requirements into technical solutions.
    • Translate business and clinical requirements into clear functional specifications and…
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    • Ideally you will have a strong background in business analysis, demonstrating the ability to analyse, optimise, and document complex business processes.
    • The business analyst will work with the process owners and business unit representatives to optimize and digitize operational processes in order to deliver…
    • Excellent problem solving ability with a mindset to quickly adapt to dynamic business needs and nuances.
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    • Experience in business intelligence and analytics.
    • Experience as a business analyst, data analyst, or in a statistical analysis role.
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    • Translate complex datasets into meaningful business insights, recommendations, and measurable business impact.
    • Gather business requirements from stakeholders and review existing processes to produce detailed business requirement specification documents.
    • Gather business requirements from stakeholders and review existing ones to produce detailed business requirement specification documents.
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Job Post Details

Teleperformance logo

WFM Reporting Analyst I-Grade B1 - job post

Teleperformance
3.6 out of 5 stars
Dublin, County Dublin
Full-time

Job details

Job type

  • Full-time

Location

Dublin, County Dublin

Full job description

Reporting/Business Analyst
Responsibilities to include but not be limited to the following
  • Conduct data analysis, spot data trends, perform gap analysis, generate reports, and recommend improvements to current business metric collection process
  • Produce and deliver tracking and reporting for key KPI/SLA’s in the business
  • Design key dashboards and scorecards for Senior Leadership and Business Unit (Team Leaders, Training Team, Quality Analysts/Analysts, etc.)
  • Perform ad-hoc data analysis to support the business initiatives
  • Create and maintain efficient and secure systems for recording data and producing relevant documentation
  • Maintain the daily relationship with the business intelligence supplier
  • Seek opportunities to drive innovation and process improvement within the reporting spectrum
Recommended Qualifications
  • 2-3 years of experience working in a reporting environment, with proven ability to deliver high quality & accurate reports within demanding timescales
  • Strong technical and numerical skills with advanced Excel skills
  • Strong communication skills (both written and verbal) - ability to clearly communicate complex quantitative analysis in actionable insights
  • Detail-oriented and passion for problem-solving
  • Ability to work on own initiative or as part of a team
  • Knowledge of data tools
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