Skip to main content
Post your CV and find your next job on Indeed!

Cisco Voice jobs

Sort by: -
    • Structured fault diagnosis across routing, switching, voice and video.
    • Typically 5+ years supporting Cisco routing, switching and voice estates, including…
    • View all CPL jobs - Dublin jobs - Network Specialist jobs in Dublin, County Dublin
    • Salary Search: Cisco Network Unified Comms specialist salaries in Dublin, County Dublin
    • See popular questions & answers about CPL
    • The successful candidate will serve as the primary engineer for assigned platforms related to the enforcement of security policies, improving resiliency, and…
    • Job type: Contract (initially 6 months with view to extension).
    • Elwood Roberts is working closely with an industry-leading technology managed services business…
    • We are seeking an experienced Senior Project Manager to lead the delivery of complex Wi-Fi, LAN and mobile signal boosting infrastructure projects.
    • Design, build, operate and optimize TikTok's global network, including backbone, data center, public cloud and Edge/CDN.
    • CSAT, NPS, feedback, and metrics are their voice — drive investigations, identify root causes, and lead impactful improvements.
    • UI Frameworks: React or Angular.
  • View similar jobs with this employer
    • CSAT, NPS, app feedback, crash data, telemetry, and quality metrics are their voice—investigate issues, identify root causes, and drive meaningful improvements.
    • Be a visible voice for the product, engaging with customers and partners through meetings, events, and webinars.
    • Not someone who just logs tickets and waits for five o'clock — we want someone who sees a repetitive manual task and immediately thinks "I could write a script…
    • The successful candidate will serve as the primary engineer for assigned platforms related to the enforcement of security policies, improving resiliency, and…
    • Upon completion of the apprenticeship, you will have Unified Communication experience across various technologies such as Microsoft Teams, Genesys and Cisco…

People also searched:

the brasserie on the corner
voice over
director software engineering
network security
software engineering manager
Cisco Network Unified Comms specialist
CPL
·
3.4
83 Merrion Square South, Dublin, County Dublin
€85,000 a year
Apply on company site

Job details

€85,000 a year
83 Merrion Square South, Dublin, County Dublin

Full job description

Cisco Network specialist required for contract role, Dublin City location. Hybrid on site

Key skillset to include;• Strong working knowledge of Cisco routing and switching in a multi-site enterprise environment

  • Cisco ISR routers - configuration, troubleshooting and support of inter-site routing
  • Cisco Catalyst switching - VLANs, trunking, port security, access and distribution layer support
  • Cisco Unified Communications Manager (CUCM) and voicemail - moves, adds, changes and desk phone support
  • Cisco Unified Contact Centre Express (UCCX) - agent support and routine administration
  • Cisco Firepower NGFW - rule changes and first-line troubleshooting under senior engineering guidance
  • Cisco video conferencing endpoints - setup, support and fault resolution
  • Sound grasp of LAN/WAN fundamentals, IP addressing, DHCP, DNS and QoS
  • Structured fault diagnosis across routing, switching, voice and video
  • Familiarity with Cisco TAC case handling, RMA processes and equipment serial/contract registration
  • Experience using an ITSM ticketing platform (e.g. Remedy) to log, track and update calls
  • Ability to work to defined response and restoration targets by incident priority
  • Accurate documentation, configuration records and asset register maintenance
  • Clear written and verbal communication with customer ICT staff and end users
  • Ability to work independently onsite without day-to-day supervision
  • Customer-facing professionalism appropriate to a government or public sector environment

Experience

  • Typically 5+ years supporting Cisco routing, switching and voice estates, including advanced troubleshooting and configuration
  • Demonstrable onsite customer support experience, ideally in public sector or regulated environments
  • Experience supporting multi-site estates spanning head office, regional offices and data centre locations
  • Exposure to Cisco UC environments including CUCM, voicemail and contact centre platforms
  • Experience working to formal SLAs with defined response, restoration and update intervals
  • Experience escalating to vendor support (Cisco TAC) and managing hardware replacement through RMA
  • Experience maintaining accurate equipment inventories and support contract records
  • Comfortable acting as the consistent, named onsite presence for a single customer over a long engagement
  • Willingness to travel to regional sites as required
  • Eligible to undergo Garda vetting or security clearance where the customer requires it


Certification

  • Cisco CCNP Enterprise - essential
  • Cisco CCNA - expected as the underlying associate-level certification or equivalent knowledge
  • Cisco Collaboration or Voice specialisation - advantageous
  • ITIL Foundation - advantageous
  • Full clean driving licence - advantageous given multi-site coverage


Call Lindsay O’Leary for further spec details. 00 353 86 8311808

#LI-LO1

Let Employers Find YouUpload Your Resume