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    • We have a highly engaged team with a passion for patient care and building relationships, both with each other, and with our patients.
    • Job specs:* Import & Export Coordination, Maintaining of Excel Spreadsheets, Client communication, Booking of shipments with providers etc.
    • We are an established General Practice Surgery in Raheny, Dublin 5 who have been providing comprehensive medical care to the community for 25 years.
    • Previous clerical or PA experience.
    • Provide clerical support to the existing team members.
    • Provide clerical support, including giving documentation and…
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    • PE Global is recruiting for Grade III Clerical Officer for a full-time contract role based in Monaghan.
    • Managing high volumes of phone calls, emails, and…
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    • PE Global is recruiting for Grade III Clerical Officer for a full time contract role based in Limerick.
    • Managing high volumes of phone calls, emails, and…
    • Providing general administrative and clerical support.
    • Coordinating and managing appointment schedules.
    • Maintaining accurate scheduling records and databases.
    • Clerical Officers play a critical administrative role in supporting the efficient functioning of their department.
    • This role is central to our daily operations, primarily focusing on accounts payable for our Circle K Petrol Station, while providing essential administrative…
    • Working closely with the site manager.
    • Filing of site reports, orders, and memos.
    • Managing the daily operations of the site office.
    • Assisting shop manager with day to day running of the shop.
    • Cash management including balancing of tills on a daily basis and preparation of bank lodgements.
    • Responsible for developing and maintaining Sage Accounting Software or alternative accounting tools.
    • Process Excise Duty Entry (EDE).
    • 10 hours per week | Flexible hours to be agreed.
    • GoSales Solutions (formerly GoSales Ireland) is an Irish customer acquisition and data-led sales partner…
    • Responsible to:* Financial Manager and / or approved Company designate.
    • A Strong team player with a willingness to assist other members of the department as and…
    • Salary: €14,616 per year (€14/hour equivalent).
    • Schedule: Monday to Saturday, 4-hour shifts (weekend work may be required).

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Job Post Details

hidden_hearing_Ireland logo

Telemarketing Assistant - Head Office - job post

hidden_hearing_Ireland
Citywest, County Dublin
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Location

Citywest, County Dublin

Full job description

Want to know more?

WE DO NOT DO ANY COLD CALLING.

We have a highly engaged team with a passion for patient care and building relationships, both with each other, and with our patients. We are looking for someone to come on board who wants to be part of a motivated, driven team, who are making a difference in our patients lives, every day.

The central responsibilities of this role are;

  • Manage all inbound and outbound calls and ensure weekly, quarterly and annual targets are met, Clinic Diaries are full, and all patients feel engaged with their hearing healthcare, and feel that their hearing healthcare needs are being met. Our expectation is for our Contact Centre Agents to complete 180+ calls per day.
  • Diary Management – ensure all online Diary Management system notes and call statuses are correct, accurate and up-to-date.
  • Brand Ambassador - representing Hidden Hearing, you will uphold our core values on a daily basis by consistently delivering a phenomenal patient care experience to all inbound and outbound calls that we, as the modern hearing care experts, have been providing for almost 40 years.

The OTE for this position is circa 40 - 50K.

This role is based in our Contact Centre team in our Head Office in the Citywest Business Campus.

At Hidden Hearing is dedicated to each of our employee's wellbeing; we will listen to you, help you live an engaged work life, and will treat you with respect and fairness.

If you think this sounds like the role and Hidden Hearing sounds like the team you would like to join, please reach out, we would love to hear from you.

Work experience and skills required:

  • Previous high volume Outbound and Inbound call experience is essential.
  • Excellent Telephone skills and manner.
  • A High Level of Proven Customer Service experience.
  • Strong Communications skills both written and verbal.
  • Professional Standard of Computer Literacy, in particular Microsoft Office Suite.
  • Experience gained working with computerised Diary Management Systems.

Personal Characteristics:

  • A team-player with an ability to work on own initiative and under pressure.
  • An excellent timekeeper who is reliable and punctual.
  • Takes pride in their work and possesses excellent organisational skills.
  • Good time management skills and efficient.
  • A high level of flexibility.
  • Confident in their ability to make calls and capture accurate information.

Hidden Hearing is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity, equity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community. #LI-AF1 # #aud_IR #IRLIND1

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